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Michael Wells

Michael Wells

Cashier

Followers of Michael Wells33 followers
location of Michael WellsColumbus, Ohio, United States

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  • Timeline

  • About me

    IT Support Engineer - 5 Years of Experience

  • Education

    • University of Cincinnati

      2012 - 2013
      Computer Science

      Activities and Societies: Association for Computing Machinery

    • Ohio University

      2014 - 2015
      Computer Science

      Activities and Societies: Association for Computing Machinery

  • Experience

    • Michaels Stores, Inc.

      Jun 2015 - May 2016
      Cashier

      Provide excellent customer serviceMaintain customer satisfactionCoordinating with fellow staff members to make the environment inviting and enjoyable

    • Commercial Works, Inc.

      May 2016 - Jun 2021
      IT Support Engineer

      Provided excellent desktop support for 80-100 usersHelped to troubleshoot software and hardware issuesEfficiently added and removed users from various systemsRepaired and upgraded desktops, laptops, and serversConfigured networking hardwareProvided knowledgeable support for Microsoft Office, email, alarm systems, access control, phones, and printers

  • Licenses & Certifications