Kyle Drury, PMP, CSM

Experience

• 

  AIM Healthcare

  May 2005 - Jun 2005

  Intern

  Sought out insurance payment information to help analyst track errant medical claimsWorked with two separate teams the second summer hired

• 

  AIM Healthcare

  Jun 2009 - Jan 2012

  Work Johns Hopkins Healthcare Systems credit balances. Discover and validate insurance claim overpayments in a fast pace atmosphereConsistently averaged above a 90% claim writing qualityMade 118% of production for 2010 fiscal yearMade above 100% of production for the 2011 fiscal yearBuilt a strong working relationship with Johns Hopkins credit balance departmentResponsible for keeping track of team daily production goalsRecognized during a company wide meeting for exceeding production numbers

  • Senior Resolution Recovery Specialist

    Jun 2009 - Jan 2012

  • Sr. Recovery/ Resolution Specialist

    Jun 2009 - Jan 2012
• 

  Arbor healthcare

  Jan 2012 - Aug 2012

  QC
• 

  Cumberland Consulting Group

  Aug 2012 - Jul 2014

  Staff Consultant

  Implementation Specialist: University Hospitals of Cleveland• Provided direct support and issue resolution to doctors and clinical staff as part of a multi- stage Allscripts Ambulatory rollout • Served on a team that took live 501 providers with multiple specialties including but not limited to Cardiology, General Surgery, Primary Care, Neurology, and Orthopedics • Trained physicians and other medical staff on system functionality and workflow integration• Performed pre-activation checks for practice readiness, as well as post-activation follow-ups to evaluate practice adoption and addressed unresolved issues• Installed and completed profile set up and training for end users on Dragon NaturallySpeaking 10.1Go Live Floor Support / Trainer: Hackensack University Medical Center• Executed the Go-Live floor support schedule for Phase 2 Epic Revenue Cycle Module at a 730-bed hospital• Provided end-user training, support, and end-user trouble-shooting• Designed a training plan, facilitated training for all charging areas, and conducted an end user elbow-to-elbow training program Technical Analyst: HCA• Supported IT strategy assessments for one of the largest community healthcare centers in the country• Assessed comprehensive analysis of current application architecture and recommendations for future business models• Assisted Engagement Director in developing a repeatable process for performing a current-state application assessment and comparing it to future-state model to identify gaps, issues, and risks Show less

• 

  Community Health Systems

  Aug 2014 - May 2016

  Healthcare IT Consultant

  Project Manager Consultant:Enterprise User Access Audit Tool - P2Sentinel Implementation• Manage seven separate application deployments to P2Sentinel, including: Pulse, McKesson Horizon Clinicals, McKesson HPF, Medhost EDIS, Allscripts, and GE Centericity which scope involves approximately 330 facilities • Collaborate with CHS corporate and hospital Information Systems (IS) business partners and the corporate compliance executive leadership stakeholders• Steer daily deployment oversight meetings and provide updates to executive leadership on a bi-weekly basis• Construct and mantain seven separate project management plans Systems Analayst Consultant: Enterprise User Access Audit Tool - P2Sentinel Implementation• Assisted in implementing a patient privacy audit tool, P2Sentinel, to 84 of CHS’s Medhost facilities • Procured user tracking audit logs from Medhost source servers and directed the automation process of the file extract and transfer to P2Sentinel• Created test scripts and plan to ensure meaningful data was collected from the source servers and to confirm the product was aggregating data correctlyDirect Messaging/HISP Implementation• Provided support on a six person team that took live 208 facilities with the direct messaging functionality in order to attest for Stage 2 Meaningful Use (Core 15/12)• Conducted connection testing between Health Information Service Providers (HISPs) for sixteen separate EMRs• Steered “Bridge Line” calls to review the direct messaging functionality and answered direct address collection questions from facility Clinical Informaticists and IT Directors Show less

• 

  Cumberland Consulting Group

  Jun 2016 - Jan 2018

  Senior Consultant

  Founded in 2004, Cumberland Consulting Group is a leading healthcare consulting firm that helps some of the nation’s largest payer, provider and life sciences organizations implement and optimize technologies to maximize operational efficiency.

• 

  Syndigo

  Jan 2018 - Sept 2021

  • Director of Project Management

    Apr 2020 - Sept 2021

  • Enterprise Project Manager

    Jan 2018 - Apr 2020
• 

  Amazon

  Jul 2021 - now

  Program Manager