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Stuart Talbot

Stuart Talbot

Merchandising/Customer Service Assistant

Followers of Stuart Talbot235 followers
location of Stuart TalbotMilton Keynes, England, United Kingdom

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  • Timeline

  • About me

    IT Systems Engineer at Solifi

  • Education

    • Denbigh School, Sixth Form

      2008 - 2010
      ICT, Business Studies, Economics

      Activities and Societies: Basketball Team, Cricket Team Studies ICT, Business Studies and Economics

  • Experience

    • PC World

      Mar 2011 - Feb 2012
      Merchandising/Customer Service Assistant

      Offering IT advice and dealing with customer enquiries. Dealing with stock and pricing.

    • Colt Technology Services

      Mar 2012 - Apr 2013
      Desktop/Windows Support

      Various MS Windows 7.0 and Windows 2008 server projectsWorking with VOD content. Setting up and recording corporate live streamsManaging Active Directory user accountsBuilding machines using SCCM packagesProviding desktop support to customers - telephone, e-mail, deskside and remoteProviding 1st/2nd line support for customer issuesTesting new software/operating systems

    • Colt Technology Services

      Jul 2013 - Jul 2014
      Desktop Support

      Managing Active Directory user accountsBuilding machines using SCCM packagesProviding desktop support to customers - telephone, e-mail, deskside and remoteProviding 1st/2nd line support for customer issuesTesting new software/operating systemsAssisting with the set up of corporate video broadcasts

    • Ingram Micro

      Jun 2014 - Jun 2024

      Manning help desk and resolving tickets within agreed SLAsEnsuring hardware is kept up to dateBuilding machines using MDTCreating new user accounts and mailboxesProviding support to mobile phonesManaging Cisco phone system

      • Sr. Site Support Engineer

        Apr 2022 - Jun 2024

      • Site Support Engineer

        Jun 2014 - Apr 2022

    • Solifi

      Jul 2024 - now
      IT Systems Engineer

  • Licenses & Certifications

    • City & Guilds Level 3 Diploma in ICT Professional Competence & ICT Systems & Principles

      City & Guilds
      Dec 2012

    • MCTS

      Microsoft
      Sept 2012

    • CompTia A+ & CompTia N+

      Jul 2012

    • A Level Economics, Business Studies and ICT

      Jun 2010

    • Agile Project Management Certifications

      APMG International
      Mar 2024

    • PRINCE2 Foundation

      AXELOS Global Best Practice
      Mar 2024