KISHORE KUMAR RAMISETTI

Experience

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  Zenith Computers

  Aug 2000 - Dec 2005

  Customer Support Engineer/Team Lead

  Located in Customer site to support the customer IT Infrastructure and Operational issues.Primarily responsible for management of Unix, Wintel, Storage and Backup Infrastructure of SCCL Worked with SCCL IT team, that managed multiple locations under corporate division and project locations. Handled team of 15 members. Recruiting, management and career development of the staff

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  EMERIO Malaysia

  Aug 2006 - Jan 2008

  Technical Consultant

  Worked with Service Delivery team at Malaysia that managed vast global UNIX infrastructure of 5000 Solaris, HP UX and Linux servers running critical production applications for Ericsson AMS and EMEA region.Member of the 24 x 7 support team of HP Global Center Malaysia (GCM) supporting customers from America, Europe and Brazil.Worked on System performance, monitoring and troubleshooting server issues.Experienced Patching and Package Administration.Coordinating with on-call support person if human intervention is required for problem solving.Coordinates with response Center for necessary Hardware replacements. Show less

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  Mphasis

  Jan 2008 - Jun 2012

  Principal Infrastructure Engineer

  Handling various client projects individually and managing different technical teams virtually throughout the project lifecycle Handle projects individually, engage resources, create schedules, and conduct meetings with all team members. Primarily responsible is to develop the infrastructure designs as per the client requirements and meet the business requirement.Gathering requirements from all stakeholders and define the scope .Develop the engineering documents with quality and Coordinate with all engineering teams to develop the solution to meet the client’s requirements .Development of architecture for new infrastructure solutions along with company market solutions team leveraging new technologies.Design the solution for Datacenter Migration. It involves Database servers, Application servers and Utility server’s migration with latest technology .Designs include Production, Non-Production (Dev& Test) and Disaster recovery environments as per SLA..Client presentations. Work as an individual contributor. Preparation of bill of materials for developed solutions.Work on RFI / RFP’s / RFQ’s Show less

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  Microland India Ltd

  Jul 2012 - Apr 2014

  Subject Matter Expert/Consultant

  Effectively negotiating with technical peers and customers to implement technical solutions.Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools.Should be able to evaluate new technology, design architecture on new technologies, plan & deploy new technology migrations. Recognizing and articulating job-related problems to management.Preparing and recommending technical alternatives involving technology, methodology, tools, processes and solution components.Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution. Liaising with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Solaris server to be handed over for server management to ensure a smooth transition.Preparing Technical Doc's & Procedures for team Discussions.Providing Root Cause Analysis (RCA) for major problems. Show less

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  BT E-SERV (INDIA) PRIVATE LIMITED

  Apr 2014 - Oct 2015

  Technical Designer/Consultant

  Prepare the technical solution along with cost and provide technical risk assessment. Improve the technical competence of the Technical Design community in global environment.Support large & complex contracts during the design, delivery phase.Facilitate pull through business in a sales /technical consultancy role.Server Virtualization Consultancy which involves design IT Infrastructure Optimization Consultancy for web services, middleware and databases.Infrastructure Software Services consultancy, assessment, optimization, transitional support.Produce High Level & Low-Level Design Documents using various tools.Produce cost-effective technical solutions to achieve BT Global Services’ business objectives.Establish and maintain good working and technical relationships with BT and non-BT suppliers and influence product portfolio direction. Show less

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  DXC Technology

  Oct 2015 - now

  Advisor Solution Architect

  Responsible for planning and designing end to end transitions and transformation project including Platform, Private, Public and Hybrid cloud (IAAS) for Existing/New customers.Acts as expert for infrastructure teams in the plan, design, and delivery of IT solutions.Advises on designing and implementation on cloud infrastructure (Converged and Hyper converged) environments for new customers.Liaison with stakeholders and translate Business requirements to Technical requirement and ensure implementation accordingly.Design and consultant move group planning for new customer transitions.Advises teams of IT technology standard requirements, methodology and processes.Produce High Level Design documents and Low-Level Design documents as part of project delivery.Assist BAU team and SDM to resolve high priority issues within Account.Produce Infrastructure transformation road map for customer.Own each technical engagement, and help ensure a timely and successful delivery of value.Capture and share best-practice knowledge amongst the solution architect community.Gather customer’s business and technical requirements and in cases where such requirements are unavailable, should be able to define these requirements based on discussions with the customer.Create requirements tractability matrix to map requirements to the technical component of the solution architecture. To actively support, always company policy and best practice in security, with emphasis on the protection of sensitive customer information..Experience in architect the Cloud/Virtualization solutions for enterprise customers.Improve the technical competence of the Technical Design community in global environment.Directs the planning and execution of complete systems and integration testing. Show less