
Vijayakumar V
Sr. Tech Support

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About me
Sr. Architect | Product/Project/People Management | Dealer Management System | Property Management| ERP-SCM | Annata365 | Power Platform
Education

Kamaraj Municipal Higher Seconday School
1987 - 1994Science
University of Madras
1996 - 1999BBA Business Adminstration
Experience

MACS Infosolution (India) Pvt Ltd
Jan 2004 - Jun 2006Sr. Tech SupportManage the Role of Functional Consultant Studied Business process mapping and Requirement gathering GAP Analysis to suggest work around solutions Onsite visit for Pilot implementation and Requirement log maintenance Application show case with core team members and Wish list collection Prepared data templates for masters and data migration Configuration in Development and replica to test instance Experience of client interaction, onsite-offshore coordination, across teams Interacting with development, SQA and support team for resolving the bugs User training Go live and support Show less

Excellon
Jun 2006 - Feb 2010Functional Consultant• Manage the role of Functional Consultant and Team lead for Rollout and configuration team.• Coordination with client and onsite rollout team for data collection• Authenticate Master data and Coordination for GAP• Coordinating with configuration and support team for data migration in live instance• Worked closely with core team members for Rollout status update.• Preparation of Business intelligence report to identify milestone.• Prepared Minutes of Meetings, Clarification Log, and Requirements change log and initiating core team member’s approvals.• Managed Onsite team for Release activities under global partner’s supervision.• Pre Release reviews with core team members and status update• Post release monitoring, Issue Log maintenance and Periodic status update.• Experience of client interaction, onsite-offshore coordination, across teams• Interacting with development, SQA and support team for resolving the bugs• Prepared Signoff’s for rollout. Show less

HP India Sales Pvt Ltd
Feb 2010 - May 2011Team Leader• Participating steering committee & review meetings with customer• Client coordination and management for support process• Manage support team for Helpdesk activities• Active participation in disaster recovery drill• Communicating Change Request to client with timelines and Approvals• Internal Release review and issue tracking• Interacting with tech support and SQA for Resolving the bugs• Preparing Release notes and Client communication• Post Release monitoring and support for live instance • Master data verification and migration in Live instance• Preparation of Business intelligence report to identify milestone. Show less

Sundaram Infotech Solutions Limited
May 2011 - Dec 2014Functional ConsultantProduct development in Auto Dealer Vertical.Designing the functionality and ReportsDesigning the user friendly user interface and functionsDesigning the Integration for TPA & Mobile AppsEnhancing the product performanceSupporting the marketing team for branding and positioning the product into marketSupporting the Pre-Sales and Sales operations for promotion of the product.

Incadea India
Dec 2014 - Jun 2018Designing ISV solution for automotive retail B2B solutions on Dynamics AX platform for international market.Adopting STAR compliance for data synchronization with OEM and dealer network.Designing cloud applications for dealer network on order processing and inventory details.- Importer management- Vehicle management- Parts management- Landed cost- Warranty management- Dealer portal & APIs
Sr. Functional Designer
Apr 2017 - Jun 2018Product Designer
Dec 2014 - Mar 2017

Dynamic Netsoft Technologies Private Limited
Jun 2018 - Mar 2021Solutions ArchitectManaging ISV solution landscape and development. Real Estate Pro- Property management system- Real estate sales management- Real estate customer relationship managementConstruction management suite - Contract management- Bid managementAXOnePay (Payroll management) Treasury managementInvestment & Portfolio managementAnnata iDMSImplemented for National sales company in the North African region.Device managementWorkshop managementFleet managementSupply chain management Show less

Volkswagen Group Technology Solutions India
Mar 2021 - nowDelivery management and providing innovative solutions to the complex business problems using automation projects. Mainly focusing on customer success and team management.
Senior Architect
Apr 2024 - nowSenior Consultant
Mar 2021 - Apr 2024
Licenses & Certifications

Certification in End using Computing
Brilliant ComputersJan 1996- View certificate

MCTS: Microsoft Dynamics CRM 2011 Applications
MicrosoftDec 2012 
Microsoft Certified: Power Platform Developer Associate
MicrosoftOct 2023- View certificate

Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
MicrosoftAug 2020 
MB-310: Microsoft Dynamics 365 Finance Functional Consultant
MicrosoftDec 2021- View certificate

MB-300 Microsoft Dynamics 365: Core Finance and Operations
MicrosoftMay 2020 - View certificate

Exam 896: Distribution and Trade in Microsoft Dynamics 365 for Finance and Operations
MicrosoftDec 2018 - View certificate

MB-330 Microsoft Dynamics 365 Supply Chain Management
MicrosoftAug 2020
Honors & Awards
- Awarded to Vijayakumar VInnovation Award Q4 2023 Volkswagen Group Technology Solutions India Feb 2024 Just In Time access to the production environments for the non business users with privileged access role with defined user session using PowerApps and flows. Additionally the application is able to capture the audit report requirements.
- Awarded to Vijayakumar VTrendsetter Award Q3 2023 Volkswagen Group Technologies Solutions India Oct 2023 Design and development of utilisation tools for resource planning using PowerApps solutions.
- Awarded to Vijayakumar VInnovation Award Q2 2023 VWITS Jun 2023 Innovation Award for D365 F&O access management automation using Power platform.
- Awarded to Vijayakumar VHackhathon 2017 - 2nd Runner up incadea India Mar 2017 Team Hash N CacheRole: Solution designerProject: Business cases for pre-sales fit gap analysis automationProject details: Designed a solution to help the pre-sales team to perform a quick fit gap analysis based on customer requirements. This tool helps the pre-sales team for mapping the customer requirements with product features with all available products and its versions. The tool compares and chooses the best fit product feature against the customer requirements and… Show more Team Hash N CacheRole: Solution designerProject: Business cases for pre-sales fit gap analysis automationProject details: Designed a solution to help the pre-sales team to perform a quick fit gap analysis based on customer requirements. This tool helps the pre-sales team for mapping the customer requirements with product features with all available products and its versions. The tool compares and chooses the best fit product feature against the customer requirements and percentages as well. Show less
- Awarded to Vijayakumar VSpot Award incadea India Nov 2016 Awarded for contributions and commitment in product development (AX) for incadea.enterprise
Languages
- enEnglish
- taTamil
- teTelugu
- hiHindi
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