Sisay Hiluf

Experience

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  Tulane international Ethiopia

  Feb 2014 - Mar 2017

  Information Technology System Engineer

  ● Develop, implement, manage and maintain the ICT infrastructure including server and network configuration, security, accessibility, connectivity, and backup.● Lead major IT systems, network projects including detailed network design and implementation● Provide help on request at a time of installation, configuration and usage of EMR/EHMIS/PHEM/HRIS/CHIS systems.● Participate in development and design of new programs to work toward the successful implementation of EMR/EHMIS/PHEM/HRIS/CHIS systems. ● Implemented regular alerting and monitoring of network performance which reducednetwork down-time and provide quicker response times● Worked with clients to build robust firewalls using ASA to enable employees to seamlessly work from anywhere while accessing critical resources Some of the Projects I participated with Tulane International Ethiopia● Installation and configuration of many Computers, Laptops and Servers in different site ● Network Infrastructure Design and Implementation in Ayder Hospital, St Peter Hospital, Black Lion Hospital and lots of health centers● Security Camera Installation at Tulane International Ethiopia Head Office ● EOC (emergency operation center) implementation and deployment at African Union for CDC Africa (Includes LAN network, Security Camera, Audio and video visual system & video conference) Show less

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  GSSA Industries PLC

  Apr 2017 - Jan 2021

  Senior Information Technology System Engineer

  ● Charged with building, configuring, installing, managing, and monitoring networking and IP telephony infrastructure related hardware and software● Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments● Experience with virtualization and containerization (e.g., VMware, Virtual Box)● Ensured production environments and data centers were equipped with the proper level of resources to scale per business needs● Supervising the administration of systems and servers related network to ensure availability of services to authorized users.● Provided technical input in reviewing architecture, policies and procedures to ensure that security, backup, failover, alerting and disaster recovery mechanisms were in place● Built out technical documentation for our processes and infrastructure leading to areduction in on-boarding of 2 days for new network engineers● Troubleshooting malfunctions of network hardware and software applications,telephones and security systems to resolve operational issues and restore servicesSome of the Projects I participated with GSSA Industries PLC● Wireless network infrastructure design and implementation in Mekelle University (In all five Campuses), Detailed configuration of wireless controller AIR-CT5520-K9, Indoor access point AIR-CAP2702E-E-K9, Outdoor access point AIR-AP1572EAC-E-K9. ● Network infrastructure design and implementation in Ethiopian supreme court, Detailed configuration of ASA5520 Firewall, 3850 series Cisco switch, and 2960 Cisco switches. ● Network infrastructure design and implementation in SASAKAWA, Detailed configuration of 1941 Cisco router, 3560 layer3 Switch, 2960 switch and Dell Server. ● Oromia saving and credit association (Data Center, Network) Detailed configuration of Edge Routers of VPN, Core Switches, Distribution Switches, Fortinet FortiGate 900D-1 UTM, Cisco 5512 Firewall, Access Control Server (Identity Management). Show less

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  ICAP at Columbia University

  Jun 2021 - now

  Senior Information Systems Officer

  • Design/manage/migrate/upgrade/deploy LAN and WAN systems including wireless networks at different health institutions as required• Maintain/deploy systems for maximum uptime. • Monitor system performance and resource requirements, specify and install system upgrades. • Put appropriate disaster recovery mechanisms in place for critical systems and follow up the implementation. • Troubleshoot system issues to resolution.• Manages/deploy multiple servers and workstations, ensuring proper integration of the systems• Manages/deploy multiple linked database applications to include security, data safety and integrity, disaster recovery, and development and implementation of bulk data import/export procedures. • Providing IT Technical supports on eHealth Systems for health institutions in person or remotely. • Capacitate information technology (IT) professionals on managing and recovery of databases in cases of system failure● Conduct refresher trainings for regional, zonal, woreda and healthcare facility staffs on HRIS/HMIS/DHIS2/SmartCare-ART systems● Ensuring security and efficiency of IT infrastructure, Install and configure software and hardware, Manage network servers and technology tools● Set up accounts and workstations, monitor performance and maintain systems according to requirements, Troubleshoot issues and outages● Ensure security through access controls, backups and firewalls, Upgrade systems with new releases and models● Install, configure, test and maintain operating systems, application software and system management tools● Working with 365 packages (Outlook, teams, Onedrive, PowerBI) and Google suit products,Google Work Space, Google Admin console Show less