Kimberly Singleton

Experience

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  Camelot Community Care, Inc.

  Apr 2004 - May 2011

  Family Care Manager and Supervisor

  Provided oversight to a team of 5, conducted weekly team meetings, interviewing and training. Ensured timely Medicaid Comprehensive Assessments and advocacy to assigned children and families.  Attended hearings, monitored and managed all judicial documents and court compliance.  Provided administrative and management duties to Community Based Director for special projects.  Prison Liaison: Conducted bi-weekly visits to Lowell Correctional to assist up to 40 pregnant inmates, conducted background checks and developed a placement plan of their unborn children. Show less

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  CHOICES Health Services

  Feb 2012 - Jun 2012

  Program Specialist

  Monitored contracts related to the operation of the program and formulated recommendations. Allocation of funding within program according to Grant guidelines Review expenditures and creating quarterly reports for board meetings.Maintain monthly projections for Grant longevity and reallocating fund where most needed.Maintained contact and coordinated with community and service providers to verify information; disseminated program information to citizens upon request. Determined eligibility for direct services Show less

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  Children's Home Society

  Jul 2012 - May 2013

  Adoption Supervisor

  Managed daily operations and performance evaluations of 7 direct reports.  Monitored expenditures and allocations within the $100,000 program budget.  Reviewed and approved children's psychosocial assessments and treatment plans. Identified and assessed client request and ensured service delivery Reviews and evaluate adoption processes and ability to provide information about standard organizational administrative procedures, practices and regulations. Point of contact for financial issues, funding or reimbursements requests. Show less

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  Freelance

  May 2013 - Dec 2013

  Freelance
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  American eldercare/Humana

  Dec 2013 - Aug 2014

  Care Manager

  Provide quality care through face to face contact in community- based settings designed to help delay or avoid long-term placement in a nursing facility.  Complete 30-40 monthly visits to assess members’ needs and determine cares. Review member files and assist in arranging Long Term Care services and Choice Counseling. Create care plans to include natural supports tailored to each member. Support members with weekly and monthly visits and ensure compliance with Medicaid eligibility.  Complete annual and 701B assessments to identify member needs Facilitates engagement and encourage the completion of health promotion activities, including, but not limited to HEDIS measures Collaborate with providers to ensure consumable products are ordered and delivered  Ensure Medicaid eligibility to maintain services. Experience working with Medicare. Show less

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  Humana

  Aug 2014 - Jan 2018

  Care Manager

  Manage case load of 400 members.  Act as team lead in absence of Supervisor.  Certified Trainer/Mentor for new Humana staff on the team by providing guidance and acting as point of contact to provide computer and case support.  Successfully met organization goals for improve collaboration with key partners.  Analyze/verify member claims, review budget/spending while assessing needs for services for compliance with Humana activity procedures. Serve as liaison for members with Finance Department for reimbursements or overages. Use best practice module by active listening skills to validate the members needs and concerns is directly in line with Humana's Experience in At Risk and with Stay Healthy populationPerformed new member enrollment according to Medicare/Medicaid guidelines by creating member accounts, assessing and reporting financial responsibility and providing guidance to meet personal spending goals. Work as Referral Specialist to improve Member enrollment for other Personal Health Coordinators- Meeting the goal earlier than anticipated. Worked on special assignment as a HEDIS and Medicaid specialist to minimize state reimbursement to the State for non compliance. Facilitate engagement between members and their primary care physician and encourages the completion of health promotion activities,  Deactivate accounts upon member request and compile a listing accounts serviced. Certified as Humana Health Coordinator 4/10/17 working on more clinical care of members Show less

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  Jewish Family & Community Services Jacksonville

  Dec 2018 - Apr 2021

  Family Service Counselor

   Responsible for providing in home services to families involved with Dependency systemdue to child abuse or neglect, including scheduled visits with all parties, coordinate family team meetings. Maintain travel expenses for reimbursements and manage personal budget to prevent overages Review, and evaluate funding requests and reporting obligations and expenditures for balancing of the agency budget Manage and set up client travel using POS/COBRIS system for funding their personalexpense cards Prioritize and develop Safety Plans and updates. Work closely with domestic violence survivors to ensure appropriate services Ongoing Family Functioning Assessments and coordination of services from other agencies Assessing substance use through Random Screens  Manage caseload of up to 25 children  Providing analytic and budgetary guidance, conflict resolution and crisis intervention services  Face to face visits with children and families weekly or bi weekly, depending on circumstances Providing service referrals and collaborating with providers to meet client needs Responsible for voluntary in home services for children parents and caregivers Providing one on one and family counseling Show less