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Raphailia G. Lappa

Logistics Coordinator

98 followers

Néa Ionía, Attiki, Greece

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Timeline
About me
Shift manager & Customer service at Nea Diagnosis S.A.
Education
- National & Kapodistrian University of Athens
  2015 - 2020
  Bachelor's degree Political Sciences & Public Administration
- National & Kapodistrian University of Athens
  2020 - 2024
  Master of Business Administration - MBA Strategic Management & Competitiveness
Experience
- Ammon Ovis Ltd
  May 2020 - Jul 2021
  Logistics Coordinator
  Dealing with: submission & processing of orders, distribution system design, pricing, communication with customers - customer support & balance agreement- communication with external partners
- Nea diagnosis
  Sept 2021 - now
  Customer service & support, reports, coordinating
  - Shift manager
    May 2023 - now
  - Customer Service Agent
    Sept 2021 - now
Licenses & Certifications
- Creating Business Plan & Business Financing Practices
  Unicert Studies
  Nov 2019
- Human Resources Development
  National & Kapodistrian University of Athens
  Oct 2019
- Public Administration & Local Government
  University of the Aegean
  Dec 2019