Tim Hord

Experience

• 

  TenCate

  Jan 2012 - Jan 2014

  Sales Operations Manager

  I predominantly focused on order fulfillment, project management, logistics, and customer service. I managed projects and employees throughout production while working with customers to best meet their needs. I also managed the raw materials/finished goods inventory and reported data to upper management. I worked closely with clients, the shipping/receiving department, and logistics companies in order to coordinate deliveries and production priorities. I regularly performed invoicing/filing, data entry, and entered purchase orders for day to day needs/projects. Show less

• 

  LegalZoom

  Aug 2012 - Dec 2012

  Business Formation Specialist

  I was expected to maintain exceptional product knowledge and communication skills. I primarily handled inbound phone sales and provided customers with product/regulatory information. I regularly attended Griffin Hill training sessions and implement the sales strategies acquired during daily interactions. I was required to continuously adapt to changes in computer processes/software and changes to state/federal regulations for businesses.

• 

  Qcue, Inc.

  Jun 2014 - Dec 2014

  Data Analyst

  I performed statistical and economic analysis of client sales/practices in order to improve revenue generation in future seasons. I was responsible for testing new additions to the user application in order to identify bugs and defects to be resolved. I also created two-dimensional maps of client venues using the R programming language in order to provide visual tools for analyzing ticket sales and other metrics. I managed and manipulated raw data and integrated it into user interface.

• 

  Hisco

  Jan 2015 - Mar 2016

  Customer Service Representative

  In this role I manage customer accounts and inventory levels by analyzing historical and economic data. I communicate directly with our vendors and our customers to establish pricing, lead times, and order volumes. Some of my responsibilities also include purchasing, project management/forecasting, inventory management, and negotiating stocking agreements with customers. Outside of my role I have also taken on projects involving pricing strategy, competitive analysis, and software development/troubleshooting. During my short time at Hisco I have strived to take on more responsibilities and exceed expectations. Show less

• 

  Texas Department of Family and Protective Services

  Mar 2016 - Jul 2019

  Contract Manager
• 

  EquiSafe Global, LLC

  Aug 2019 - May 2020

  National Sales Director

  Manage a team of knowledgeable and highly driven sales representatives throughout the United States and Canada. Develop distributor, dealer, and sponsorship agreements with partners around the continent in order to increase product availability, and increase brand awareness for EquiSafe products and accessories. Establish and maintain a network of installation crews across North America to ensure that our clients are able to meet their desired project timelines, while enjoying a hassle-free, streamlined experience. Work directly with executive leadership to develop efficient logistical and operational processes. Show less

• 

  EquiSecure, L.L.C.

  May 2020 - now

  Director Of Operations