Experience

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  Blessed hands hair salon

  Jan 2008 - Jul 2014

  Hairstylist / salon manager

  •Provide barbering services, such as cutting, trimming, shampooing, coloring hair and other techniques to set the hair styles. •Clean and sterilize scissors, combs, clippers, and other instruments. •Cut and trim hair acute according to the client's instructions and/or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.

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  New york sports club

  Sept 2012 - Jan 2014

  Front desk representative
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  Look boutique

  Sept 2013 - Dec 2015

  Beauty manager

  My Job Responsibilities as an Assistant Manager are to: • Set and achieve personal sales goals while supporting the goals of the team.• Monitor stock levels and ensure proper levels to meet business needs, communicating low or out-of-stock concerns to the necessary parties.• Coach and develop Beauty Advisors skill set in make-up artistry, product knowledge and customer service.• Build lasting relationships with customers by providing exceptional customer service and utilizing the retailers customer registry system.• Strategize to build sales volume through events, promotions and product knowledge.• Reinforce brand standards through proper merchandising and hygiene practice at counter.• Perform daily counter maintenance including stock work, re-merchandising display and calling client.• Build relationships with both retailer and vendor by initiating strong communication, adhering to both partners policies and representing the brand at all times in a professional manner. Show less

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  Cosmoprof beauty

  Jan 2015 - Jul 2016

  Store manager

  •Put Customers First: Ensure that the optimal customer experience is achieved by taking pride in an excellent store appearance, maintaining high standards of merchandising, and coordinating special promotional activities as assigned. •Accountability: Effectively oversee all store operations with an emphasis on maintaining an assigned budget, controlling expenses, growing sales, and managing inventory. •Have a Bias for Action: Protect customers, employees, and store assets by ensuring that all staff follow safety and security rules and procedures, as well as Company policies. Show less

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  Sabon usa

  Aug 2016 - Apr 2018

  Manager

  •Drive and motivate sales while increasing store sales volume.•Working closely with Store Manager and Sales Associates to drive sales.•Assist the Store Manager in tracking the progress and performance of employees•Conduct coaching and developing programs to increase staff productivity•Consistently suggest ideas to improve staff efforts and maintain a motivated team•Help manage store’s daily operations, schedules, payroll, shipment, and banking•Create plans for upselling best sellers, as well as challenging products•Take on a leadership role by being a model employee for the team Show less

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  Jetblue

  Apr 2018 - now

  •Supports and coaches Inflight Crewmembers, encourages engagement and takes a significant role in their development and growth achievement through effective performance management and ongoing constructive formal and informal feedback.•Provides exceptional service to both internal and external Customers by leading and overseeing the delivery of hospitality and JetBlue Promises which are in line with the high expectations Customers have for JetBlue.•Provides Gate/Onboard Support to our Inflight Crewmembers by conducting Crew briefings and crew debriefing following emergency/abnormal situations and verifying that Inflight Crewmembers are present at report time.•Directs and guides Inflight Crewmembers through Operational issues while coordinating efforts with colleagues in Airports, Business Partners, and all other applicable stakeholders throughout the operation in order to ensure effective day-to-day collaboration and accountability•Educates Inflight Crewmembers on overall Company Business strategy and decisions, as well as coaches and supports them in meeting Departmental ancillary revenue goals through their execution of onboard product sales, onboard advertising, and promotional initiatives.•Develops and implements corrective action plans based on Crewmember performance, as well as necessary separation decisionsProvides compliance assistance and guidance to ensure Inflight Crewmembers’ adherence to safety and regulatory requirements.•Able to strategically identify operational challenges and implement improvements to maximize and ensure success of on-time performance initiatives.•Maintains Crewmember electronic files, and prepares written reports as necessary, including handling investigations of Customer/Crewmember incidents, On the Job Injuries, and documentation of follow-up/resolution. Show less

  • Inflight supervisor

    Jun 2023 - now

  • Flight Attendant

    Feb 2022 - now

  • AO

    Apr 2018 - now