Experience

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  Mcdonald's canada

  Jun 2009 - Oct 2016

  People/kitchen/guest services department manager

  • Manage the HRIS system used for all employee information, documentations, payroll information and more• Manage the full cycle recruitment process, including: pre-screening, interviewing, ensuring the Hiring To Win outline is followed and reference checking • Create weekly schedules for employees while maintaining labour through projected sales through an scheduling program• Conduct reviews with employees for both wage and performance, giving constructive feedback to ensure improvement• Handle and resolve customer issues and concerns regarding errors and service while also accepting feedback on service, products and store appearance• Monitor and manage the shift cash flow, reserves and end of day balancing• Participate in program enhancements, and promotion of seasonal campaigns to maintain high quality service to customers to strengthen brand loyalty• Manage team members with delegating responsibilities, duties and tasks• Uphold health and safety guidelines and requirements as per McDonald’s standards Show less

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  Lush magazine

  Mar 2010 - Jun 2010

  Co-op student

  Attended Fashion Week, interviewed designers as well as took photos of the models.Transcribed recorded interviews to a word document. Regularly uploaded fashion trends on both LUSH's Facebook page and Twitter. Carried out important packages downtown.

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  H&m

  Aug 2014 - Jun 2015

  Sales associate

  • Trained on cash handling and customer service• Unloaded, applied security tags, stocked up and prepared all departments for opening• Managed fitting room areas and organized clothes for each department• Managed and trained new associates in the Kids Department

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  Student association, george brown college

  Aug 2016 - Apr 2018

  Event staff

  • Marketing and promotions for events which consist of the following; putting up posters around all campus Student Association Bulletin boards, distribution of flyers for upcoming student life events as well as coming up with other creative ways to engage students• Handle all logistical requirements for events, such as rentals of necessary equipment and catering when necessary• Contacting all necessary parties for booking acts, etc. if necessary• Handle all aspects of the organization, set up and tear down of events, including clean up at the end of the event• Participate in event activities when requested• Attend committee meetings when requested Show less

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  Victoria's secret

  Oct 2016 - now

  - Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale- Reinforces customer buying decisions at checkout and encourages purchase of additional items- Recovers cash wrap selling zone and “go-backs”- Processes merchandise to be floor ready and maintains back room and under stock to brand standards- Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase- Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process- Executes floorset proficiently- Understands and adheres to brand standards- Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment Show less

  • Brand Operations Supervisor

    Dec 2020 - now

  • Sales and Support Generalist

    Oct 2016 - Nov 2020
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  Toronto international celebration church (ticc)

  Mar 2017 - Nov 2018

  Administration- Ensure the efficient day-to-day operation of the office, and support the work of management leading up to execution of Sunday services and classes- Preparing presentations, planners, schedules and bulletins on a weekly basis- Ensuring audio is recorded and uploaded to company website- Making and confirming arrangements, such as flight, hotel and car service bookings for guest speakers - Creates a monthly schedule of a small-medium group of volunteers, providing weekly follow ups for confirmations, notice of events, changes, meetings, etc. - Arranges classrooms and organizes lesson plans, supplies, crafts, etc on a weekly basis to ensure smooth and successful classes in the children's ministry- Oversees Sunday school lessons through constant rotation and communication with teachers and volunteers- Supervises all volunteers and delegates tasks

  • Office Administrator

    Mar 2017 - Nov 2018

  • Children's Ministry Coordinator

    Mar 2017 - Nov 2018
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  Dynacare

  Mar 2019 - Jul 2020

  Administrative clerk