Rachel Burns

Experience

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  Fulfillment Distribution Center

  Jul 2008 - Jun 2009

  Canada-Mix Warehouse Order Picker

  Pick, package, and ship product orders in a team setting. Work in a warehouse environment to successfully ship Publisher's Clearing House orders. Work in flexible stations and maintain work area.

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  Securitas Nederland

  Apr 2009 - Jun 2010

  Security Officer

  At Securitas Security Services, I worked as a technology center security officer, shift sergeant, and a float officer. During my shift I was responsible for controlling access to high security buildings, monitoring building cameras, and performing interior and exterior patrols.

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  Target

  Nov 2009 - Jan 2010

  Customer Service Representative

  Assist guests with exchanges, returns, and purchases. Organize and determine quality of returned of exchanged product. Cashier and zone store shelves when needed.

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  City of White Bear Lake

  Nov 2010 - Jul 2013

  Community Service Officer at Whit Bear Lake Police Department

  Respond to calls for service not requiring peace officer presence; including but not limited to calls such as animal complaints, parking complaints, administrative details, deliveries, and pickups, Assisting peace officers on any calls in which the presence of a CSO can make their job easier, such as traffic accidents, medicals, transports, directing traffic, and towing vehicles.

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  American Security & Investigations

  Nov 2011 - Dec 2012

  Security Officer

  At American Security and Investigations, I worked in several different locations as a security and float officer. These locations include but are not limited to a high rise security building and a patrol unit. During my shift as a security officer in a high rise building I was responsible for controlling access to high rise security buildings, monitoring building cameras, and performing interior and exterior patrols. On the patrol unit I was responsible for driving to several different locations and securing doors and hitting detex points. Show less

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  Allina Health

  Dec 2012 - Mar 2016

  Security Officer

  Assist guests and patients with on and off campus directions and safety. Provide a safe environments for all hospital patients, guests, and employees. Monitor campus cameras and perform interior and exterior patrols.

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  City of Coon Rapids

  Mar 2013 - Oct 2013

  Community Service Officer at Coon Rapids Police Department
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  AmericInn International

  Jun 2016 - Jan 2017

  Night Auditor at AmericInn by Wyndham Mounds View Minneapolis

  As well as Front Desk/Guest Service duties, balance and record the day's revenue. Assist preparing breakfast.

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  Aimbridge Hospitality

  Oct 2016 - Apr 2017

  Night Auditor at Fairfield Inn & Suites by Marriott St. Paul Northeast

  Along with Front Desk/Guest Service duties, balance and record the days revenue. Compile reports and documents for the audit packet.

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  Sage Hospitality Group

  Apr 2017 - Jul 2020

  Director of Front Office at Minneapolis Marriott Southwest

  I began my career with Sage Hospitality in April, 2017 as a Night Auditor and Loss Prevention Agent. I worked my way up from there and was promoted to evening Shift Lead and then Front Office Supervisor. I gained further knowledge and experience in these roles and became the Director of Front Office in September, 2018. I continue to seek opportunities to further develop my leadership skills and knowledge of hospitality operations.

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  Empire Hotel Group

  Aug 2021 - Jan 2022

  • General Manager at Four Points by Sheraton Mall of America

    Dec 2021 - Jan 2022

  • General Manager at Hyatt Place Minneapolis Eden Prairie

    Aug 2021 - Dec 2021
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  Blue Sky Hospitality, LLC

  Apr 2022 - May 2023

  General Manager

  Grandstay Residential Suites Hotel

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  Green Thumb Industries (GTI)

  May 2023 - Oct 2023

  General Manager