
Saul Varela
Technical Support , Analyst Programmer, Pre-sales

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About me
Business Continuity Manager at DXC Technology
Education

Colegio Vocacional de Artes y Oficio de Cartago (COVAO)
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Universidad Internacional de las Américas (U.I.A)
1995 - 1998Bachelor Software Engineer
Experience

SOIN, S.A
Aug 1998 - Feb 2004Technical Support , Analyst Programmer, Pre-sales•Research and Development of Enterprise Portals. •Design Software Prototypes.•Create and show Technical and Marketing Presentations. •Three years’ experience teaching PowerBuilder and Sybase tools.•Technical Support.

PRIDES, S.A.
Apr 2004 - Nov 2005Analyst / ProgrammerMaintenance of SIP (Sistema Integrado de Pensiones), application that manage pensions for the C.C.S.S (Caja Costarricense de Seguro Social) – Microsoft SQLServer / PowerBuilder.Maintenance of MedisysHis - ORACLE application that controls a Hospital Daily Basic Operation.Business Intelligence, develop of Cubes using Microsoft OLAP Tools.

Intertec International
Dec 2005 - Oct 2006OLAP Developer• Business Intelligence using Microsoft SQL Server and Analysis Services• Experience modelling and creating OLAP objects (Cubes, Dimensions, Measures and Reports)• Maintenance of Cubes• Creation and Modification of Database objects (store procedures, tables, views) • Creation and Scheduling of Database Jobs and Maintenance Plans

DXC Technology
Oct 2006 - nowDisaster Recovery Manager- Six years working as part of Continuity Management Teams.- Support Business Continuity Strategies for important companies.- Extensive experience creating DR documentation to recover critical applications. DR documentation includes Technical Recovery Procedures and Recovery Workbooks.- Experience supporting creation of Malware Recovery Plans.- Planning and Executing Disaster Recovery Exercises with over 700 servers including different technologies from Mainframe to Cloud. - Conduct DR testing for global customers, including validation of RTO and RPO, scoring and reporting of results to different audiences.- Design and implementation of DR Solutions for applications hosted on-prem and cloud.- Eight years of experience as DBA supporting environments for Global Customers like Banks and automotive companies. - As Senior DBA my job is support Oracle DB servers in RAC, Stand by, Failover Clusters and Standalone environments. Also some support in demand for SQL Server and DB2 DataBases.- Experience and exposure supporting High Availability environments such as Online Banking infrastructure for an important Bank.- As Senior DBA I was the escalation point for Junior DBAs, also I was responsible for planning and implementing Change Records, Root Cause analysis and resolution of complex issues and Problem Records, documentation and mentoring. - Knowledge and experience using Operating Systems: Unix, Linux and Windows- I also combined my DBA role with Problem Manager Role (ITIL) at local and global level for around 4 years- Experience installing and configuring Oracle, SQL Server, MySQL and DB2- Experience leading global initiatives and projects intended to reduce ticket/incidents and generate efficiencies- Lead DBA Team to accomplish requirements needed to achieve ISO 27001 certification- CAPM certified Show less

Universidad Cenfotec
May 2012 - nowProfessorProfessor – Good Practices for DBA (Buenas prácticas en ambientes de bases de datos)
Licenses & Certifications

Certified Associate in Project Management
Project Management InstituteApr 2014
Oracle Database 11g Administrator Certified Associate
OracleMar 2014
ITIL Foundation Certificate in IT Service Management
EXINJul 2013
Honors & Awards
- Awarded to Saul VarelaPeople’s Choice Award / Runner up - “Make It Matter” contest HP Oct 2012 “Make It Matter” contest•A total number of 230 entries were submitted by HP ITO employees.•A 3 members committee reviewed the entries and shortlisted the top20 submissions.•A 5 members jury nominated by the Center leaders reviewed the top20 submissions to select the final winners.•1526 employees responded to the voting survey to choose the People’s Choice Award.My Story “Software Services; on the way to Zero Defects” won 2 Awards:1. People’s Choice… Show more “Make It Matter” contest•A total number of 230 entries were submitted by HP ITO employees.•A 3 members committee reviewed the entries and shortlisted the top20 submissions.•A 5 members jury nominated by the Center leaders reviewed the top20 submissions to select the final winners.•1526 employees responded to the voting survey to choose the People’s Choice Award.My Story “Software Services; on the way to Zero Defects” won 2 Awards:1. People’s Choice Award2. Runner up Category: Team Show less
Languages
- enEnglish
- poPortuguese
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