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Jared Bishop

761 followers

Tauranga, Bay of Plenty, New Zealand

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Timeline
About me
Global Logistics and Operations Manager
Education
- Forest South Africa
  1991 - 1995
Experience
- Discovery Health
  Aug 2008 - May 2017
  Operations and strategic management of multiple teams that provide Business Support Services to the Discovery group. Ensuring applied Customer experience measurement and Access governance methodologies. Managing a team of call center Workforce planners and regional coordinators. Planning done across the group, multiple skill sets and regions. Forecasting volumes and headcount for front and back officeScheduling of staff and optimizing scheduleReal time monitoring Contingency planningApplying planning principalsAnalyzing and trending dataDriving operational efficiencies
  - Research Operations and Access Manager
    Jan 2014 - May 2017
  - Team Leader Workforce Planning
    Jun 2011 - Jan 2014
  - Senior Workforce Planner
    Aug 2008 - May 2011
- ShareThePoint
  Jun 2017 - Nov 2017
  Solution Specialist
- New Zealand Honey Co.
  Dec 2017 - now
  Logistics and Operations Manager
Licenses & Certifications
- Lean six Sigma
  BMGI South Africa
- Advanced forecasting and data analytics
  Adcorp Analytics
  Jul 2011
Volunteer Experience
- Chairman
  Issued by Villa Lechae Home owners association on Feb 2010
  Associated with Jared Bishop