Krishnan S Raman

Experience

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  NIIT Limited

  Jan 2000 - Mar 2000

  Lab Coordinator

  Worked as a Lab Coordinator and also as tutor in NIIT. I was handling VB, Java and SQL Server

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  SRM Infotech

  Jan 2001 - Apr 2002

  Programmer Trainee

  Worked as a tutor in SRM Infotech. I was handling classes both in SRM Infotech and SRM Engineering colleges for VB, SQL Server. Also assisted final year students of B.Sc computer science students in KSR College of Arts & Science in there final year projects in VB & SQL Server

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  Maples

  Apr 2003 - Jun 2003

  Mainframe Consultant

  Worked as Instructor and programmer in IBM Mainframe.Worked as programmer in COBOL, CICS, DB2 and VSAM

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  ICICI Bank

  Jun 2003 - Mar 2006

  Branch Operation Officer

  Good knowledge in using FINACLE Core Banking Solution in Retail Banking.Good understanding of the Deposit, Lending, Payment Life Cycle.Entrusted to take care of various profiles like Retail Branch Operation Officer, Forex Desk, Payments and Relationship Manager – Wealth Management in various Branches.Worked in retail banking products such as Savings, Current, Overdraft, and Lending. Also taken care of Term Deposits and its related Loans, Discounting of Bills and also exposed to Trade Finance.Worked in Cross Border Funds Transfer and also in Inter Bank Transfers. Also involved in SWIFT payments.Good understanding in General Ledger accounting principles and procedures followed in BanksPrepares bank reconciliations and analyze general ledger accounts.Worked as a Relationship Manager, taken care of Wealth Management of Private Banking customer.Hands on experience in Siebel Customer Relationship Management.Involved in monitoring customer transaction based on RBI (Reserve Bank of India) Regulations and send the report. Involved in preparing STR report that is submitted to the RBI. Also involved in auditing and maintenance of STR which is related to AML.Involved in KYC check while account opening and involved in auditing of the accounts that are opened to check all KYC norms are followed.Involved in implementation of Six Sigma in branch process. Show less

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  ANZ

  Apr 2006 - Dec 2007

  Business Analyst

  Worked closely with Business Partners in gathering the business requirements and Coordinating with the technical team in completing the project and timely deliveryReviewing and Signing off Changes as per the business requirements are to be implemented in the ProductionInvolved in testing Business Analyst perspectiveAs Incident ManagerResponsible to restore normal service operation as quickly as possible and minimize the adverse effect on business operations, thus ensuring that the best possible levels of service-quality and -availability are maintained. 'Normal service operation' is defined here as service operation within Service Level Agreement (SLA) limits.As Problem ManagerFix the incident with the temporary solution (Workaround) available.Prioritization of the open problem record for permanent fix.Coordinating with the business and development team for providing permanent solution and fix for the issues arises in the production environment.In addition to this engages in the avoidance of interruptions (Pro-active Problem Management), i.e via a trend-analysis of important services or historical Incidents.Change ManagementResponsible to ensure all the Change Management process as per ITIL is followed.Responsible for analyzing the change that is to be implemented in the production environment.Review Business Impact, Risk Assessment, Mitigation Plan, Rollback Plan and Test Plan for the change to be implemented.Coordinating with the Change Advisory Board to get approval for the required change.Coordinating with Technical team to implement the change.Perform testing and communicate the outcome of the change to stakeholders and business. Show less

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  FIS

  Dec 2007 - Jun 2009

  Business Analyst

  Supporting Lending, Deposits and Payment functionality of PROFILE Core Banking Solutions.Analyzing the Business Requirement and perform GAP analysis.Preparing Business Functional Specification document.Responsible for creating process maps for the business process.Involved in testing Business Analyst perspective.Involved in Payments domain SEPA and SWIFT projects

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  ANZ

  Jun 2009 - Jul 2011

  Sr Business Analyst

  Lead a team of Business Analyst who were supporting different applications (Core Banking, Vision Plus, Internet Banking, Mortgages Application Processing and Core Transaction Monitoring (CTM))Business Analyst in Loans and Deposits module in HOGAN Core Banking Solution.Business Analyst in Mortgage Application Processing an in house product for Mortgages in ANZ.Reviewing and Signing off Changes as per the business requirements are to be implemented in the Production.Preparing Test Scripts for all new releases and migration and also involved in testing.Preparing Monthly status report of the Incidents and Problem record and performed Trend Analysis presented to the Top Management.Interacting with Change Management Heads, Business Heads, Stake Holders, Risk Management Team in the Change Approval Board meeting to get approvals for implementing changes in the production environments.Key Member in Disaster Recovery Plan (DRP) and also in Business Continuity Plan (BCP) to make the critical applications up and running and prevent Customer and Financial Impacts in case of any Disaster happens. Show less

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  Polaris Consulting & Services Ltd

  Jul 2011 - Feb 2015

  Senior Consultant

  Retail Banking & Corporate Banking Business Analyst

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  Wipro

  Mar 2015 - now

  Business Analyst - Open Banking

  • Managing Consultant

    Dec 2018 - now

  • Principal Consultant

    Mar 2015 - now