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Kamran Ahmed

Account Manager I

672 followers

India

Connect with Kamran Ahmed to Send Message

Connect with Kamran Ahmed to Send Message

Timeline
About me
Global Escalation Manager
Education
- West Bengal University of Technology, Kolkata
  2009 - 2013
  Bachelor's degree Information Technology
Experience
- Dell Technologies
  Oct 2013 - Oct 2017
  Account Manager I
- Cognizant
  Jan 2018 - Jun 2018
  Senior System Engineer (Incident Coordinator)
- Mindtree
  Nov 2018 - Aug 2020
  Senior Engineer (Major Incident Manager)
- Cognizant
  Sept 2020 - May 2021
  Technical Lead
- PowerSchool
  May 2021 - Jul 2024
  - Senior Lead Knowledge Manager
    Apr 2023 - Jul 2024
  - Lead Knowledge Manager
    May 2021 - Mar 2023
- Saviynt
  Feb 2025 - now
  Global Escalation Manager
Licenses & Certifications
- Introduction to Career Skills in Data Analytics
  LinkedIn
  Jun 2024
  View certificate
- Excel Essential Training (Microsoft 365)
  LinkedIn
  Dec 2023
  View certificate
- Excel Formulas and Functions Quick Tips
  LinkedIn
  Dec 2023
  View certificate
- UX Foundations: Content Strategy
  LinkedIn
  Nov 2023
  View certificate
- UX Foundations: Logic and Content
  LinkedIn
  Nov 2023
  View certificate
- Customer Service: Knowledge Management
  LinkedIn
  Jan 2023
  View certificate
- Project Management Foundations (2019)
  LinkedIn
  Jan 2023
  View certificate
- Community Moderation
  Khoros
  May 2021
- ITIL 4 Foundation
  Quint
  Dec 2019
- Learning to Write for the Web
  LinkedIn
  Nov 2023
  View certificate

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