Johel Rojas, CF APMP, SMC®

Experience

• 

  ICU Medical

  Jul 2017 - Dec 2017

  Research & Development (R&D) Internship

  • Assisted in developing an optimized verification system for medical infusion pumps to improve testing efficiency.• Utilized LabVIEW software to enhance data accuracy and process monitoring.• Collaborated with the R&D team to improve product design and reduce development cycle time.• Supported the implementation of efficient testing protocols in line with industry regulatory standards.• Gained hands-on experience with advanced technologies in medical device development.• Contributed to the development and testing of new systems for medical infusion pumps.• Conducted data analysis and system testing using LabVIEW to improve product verification. Show less

• 

  Emerson Automation Solutions

  Dec 2017 - now

  • Develop competitive customer proposals, ensuring Emerson solutions are aligned with customer requirements, RFPs and industry standards, while optimizing pricing strategies to maximize profitability. • Secured over $80M in purchase orders for large-scale Industrial Automation projects in the Energy and Chemical sectors, achieving a 44.5% win rate by leading sales, communication, and strategic collaboration.• Delivered a 100% on-time delivery rate for major proposals over four years, handling tight deadlines with effective organization and leadership.• Managed 60+ proposals annually, ensuring high quality, timely delivery, and client satisfaction.Standardized the RFP response process for Emerson’s DeltaV Edge product, securing a 100% win rate on early proposals by driving cross-functional collaboration.• Reduced proposal revision requests by 35%, saving over 8 hours per proposal by improving the RFP workflow and technical communication.• Enhanced customer satisfaction by mentoring proposal leads across North America on best practices for RFP compliance and quality.• Reduced proposal assembly time by 35% by developing a proposal document generator/assembler tool.• Led the development of proposals ranging from $13M to $30M, ensuring compliance with RFPs, budgets, and deadlines.• Ran Risk Assessment training for the North America Department to ensure accurate cost contingencies and revenue protection during project execution.• Led cross-functional teams to produce high-quality proposal estimates, ensuring collaboration and meeting all RFP requirements. Show less • Collaborated with the sales team to develop tailored customer solutions for flow meters and other automation products.• Supported the sales process by maintaining CRM systems, tracking leads, and ensuring accurate order documentation.• Managed customer inquiries, providing technical support and product recommendations based on client requirements.• Enhanced communication efficiency by implementing Chat Support, significantly reducing response times.• Coordinated with cross-functional teams (engineering, operations, and logistics) to ensure timely product delivery and support.• Provided post-sales technical support, resolving issues and ensuring customer satisfaction to strengthen long-term relationships. Show less

  • Senior Proposal Lead Engineer

    Feb 2019 - now

  • Inside Sales Engineer

    Dec 2017 - Feb 2019