
Manoj Burli
Customer Advocacy Associate

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About me
Operations Leader | Growth & Strategy | Account Management | Microsoft | AWS | HR | ERP | Ex-GE | Ex-AT&T
Education

Karnataka University, Dharwad
1996 - 1999Bachelor of Commerce - BCom IT & Costing.webp)
International Business Management Institute (IBMI)
2020 - 2020Program Diploma Project Management
Experience

GE Healthcare
Jan 2000 - Feb 2004Customer Advocacy AssociateCompleted 4 years of service in the Medical industry, in the Customer Advocacy function with a broad focus on Supply Chain Management and being a lead functional expert in Oracle Order Management.During this tenure, Worked in various areas and capacities that included Logistics & Supply chain.Was a functional lead when it came to implement Oracle ERP 11i at Wipro GE and transitioned the back office from the IBM Main frame legacy system.Skills in Commercial Operations, Order Management, Vendor Management, Logistics & Inventory. Show less

USI Insurance Services
Feb 2004 - Aug 2007Senior ConsultantOracle Techno-Functional consultant.Engaged in Production Support activities for Oracle Supply Chain Modules.Conducting Functional Audits for SCM Projects in US.Incident Mangement

AT&T
Sept 2007 - Feb 2014Principal ConsultantMain focus on Implementation, Setup, Upgrade, Production Support and tuning of Order to Cash, Oracle Manufacturing & Purchasing, and Supply Chain modules in Oracle ERP 11i/R12.Owning Onsite Project Transitions.Managing Tier1 Client AccountsIncident Management/ Release Management.

Capgemini
May 2014 - Mar 2018Senior Delivery/Engagement ManagerManaging Application Development & Maintenance L2/L3 Project Worth USD 3M/Year with team size of 35 resources across globe.Coordinating in setting up Global Captivity Center.Scaled the project from 600k USD to 3M USD ARR in 3 years with 21 sites Go-Live.Was instrumental in wining the major multi vendor part of the project to CG with best of the best in customer service while maintaining high TAT on challenging open items and innovation in bringing down monthly ticket volume.Account Management: GE AviationTechnologies involved - Oracle R12 ERP, Demantra, WebMethods & Informatica.Key Focus on driving Transitions, Innovation, Cost Optimization & Automation.Managed Contract Renewals, Resource Loading, Cross Functional Trainings & Kaizen Certifications. Show less

Amplo Global Inc.
Apr 2020 - Dec 2021Profile: Operations, Product development and Strategy for Amplo's Trademark AmploFly 4.0 product (ERP for Strategy) with target focus on the industry 4.0. Skill portfolio: Industry Bench-marking, Process Capability Modeling for process maturity analysis and identification of process improvement areas focusing on automation/digitization, and Design Thinking. Leadership Activities: VP of Operations & Digital Transformation, Leading Product development and Services technology teams, Vendor Management, Agile methodologies for quick GTM, Program management. Show less
Vice President
Apr 2021 - Dec 2021Senior Director
Apr 2020 - Mar 2021

InovarTech
Dec 2021 - nowHead Of OperationsOPEX optimization through strategic decision-making and negotiation skills.Driving innovation through automation and process optimization initiatives thereby reducing manpower effort & resource cost.Owning Microsoft Azure Cloud Security, Compliance, and License Management.Skilled in Stakeholder Management, Legal Contracts, and Procurement, ensuring seamless operations and compliance.Strategic planner in developing hiring strategies to scale business capacity and establish robust practices as the company grows. Show less
Licenses & Certifications
- View certificate

Lean Six Sigma
Project Management InstituteJul 2024 - View certificate

Microsoft Certified: Security, Compliance, and Identity Fundamentals
MicrosoftMar 2023 - View certificate

An entire MBA in One Course
UdemyFeb 2020 - View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftJan 2023 - View certificate

Scrum Master Certified (SMC)
Scrum AllianceJan 2019 - View certificate

ITIL 4 Foundation Certification in IT Service Management
Cloud Academy, Inc.Feb 2020 - View certificate

Scrum Product Owner Certified (SPOC)
Scrum AllianceJan 2019
Honors & Awards
- Awarded to Manoj BurliStar of Asia GE Oct 2002
- Awarded to Manoj BurliSouth Asia Genesis - Significant Leadership Award GE 2002
- Awarded to Manoj BurliAbove & Beyond AT&T
- Awarded to Manoj BurliNight on the Town GE
Volunteer Experience
Committee Member
Issued by Bharatiya Sangeet Vidyalaya, Dharwad on Jun 2018
Associated with Manoj Burli
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