Laxmi Shetty

Experience

• 

  Collegiate American School

  Sept 2013 - Jan 2015

  Teaching Assistant

  o Assisted the lead teacher with supervision and care for a group of 22 kindergarten students whilst delivering personalized educational, behavioural and emotional support.

• 

  Kids in Motion Pediatric Therapy Services

  Jun 2015 - Jul 2015

  ABA Therapist (Intern)

  o Trained in application of Applied Behavioural Analysis therapy procedures with children on the far end of autism spectrum.

• 

  Collegiate American School

  Sept 2015 - Jun 2016

  Learning Support Teacher

  o Reported to the Learning Support department for implementation of new plans and strategies required to help a child with autism, dyslexia and ADD.

• 

  Flydubai

  Dec 2016 - Feb 2022

  o Psychometric assessments for roles such as command upgrades, new joiner pilot recruitment, executive and senior manager hires across the company.o Counselling Cabin Crew, adopting Rational Emotive Cognitive Behaviour Therapy (RECBT).o Facilitating L&D sessions on Mental Health and Wellbeing. o Managed and filed confidential client case files.o Spearheaded research into psychometric and client data.

  • Psychology Officer (Business Psychologist)

    Jun 2017 - Feb 2022

  • Psychology Intern

    Dec 2016 - Jun 2017
• 

  Generation UK & Ireland

  Aug 2022 - Nov 2022

  Trainee Google Cloud Platform Engineer

  o Proficient in programming with Python, shell scripting in Linux (CentOS 8) and working with VMs. o Foundational knowledge of cloud infrastructure.o Proactive in taking initiative and equipped with analytical skills such as problem-solving, implementing solutions and continuously learning. o Understanding of DevOps methodology, CI/CD, Kubernetes, IaC and Agile working.

• 

  CTS

  Dec 2022 - May 2024

  o Technical advisor to customers on their GCP journey. This includes helping defining goals,developing strategies, and implementing right solutions.o Work with product owners to prioritise a backlog of feature requests to their service, helpingto balance priorities across areas such as regular maintenance, technical debt and new GCPservices.o Partner with the Delivery Managers and the Support teams to ensure delivery of managedservices to the agreed service levels. o Manage service requests and incidents taking ownership through to resolution bycollaborating with internal Subject Matter Experts and Google Product Support teams.o Lead service management functions including change and release for the assigned sub-setcustomers.o Working with platform & data engineers to push changes.

  • Technical Account Manager

    May 2023 - May 2024

  • GCP Support Engineer

    Dec 2022 - Apr 2023