David Merovich

Experience

• 

  Israel Defense Forces

  Nov 2015 - Aug 2018

  Human Resources Assistant

  • Implementation of an ERP system in the military unit• Managing users using ERP and CRM systems

• 

  Laufer Aviation GHI

  Nov 2018 - Nov 2019

  Ground Attendant

  • Providing ground services for customers from various airline companies • Verifying the integrity and care of the check-in process for customers • Managing various processes related to flights, taking care of them from the moment of landing to the moment of takeoff including taking care of the airplane stuff

• 

  GLOBUS Worldwide Logistics

  Nov 2019 - Jan 2020

  Packer

  • Packaging and distribution of digital shipments• Responsible for the order and management of the schedule of the various shipments

• 

  Partner Israel

  Jan 2020 - Apr 2021

  • Providing support to end customers• Troubleshooting client and server-side connection issues• Implementation and installation of security systems environment for customers and verifying the integrity of the environment according to the customer requirements • Firewall management for customers such as Check Point, FortiGate, Juniper, Cisco and Draytek• Replicating customers' environments in the lab in order to expand the solution scope• Making a summary of each issue and its solution, and document it in the customer support center system• Control ADSL and LTE infrastructures.• Working in VOIP technologies - CENTREX, PRI/SIP lines, AudioCodes equipment.• Microsoft 365, DNS and Mail Servers. Show less

  • Tier 1 - Senior (ISP)

    Dec 2020 - Apr 2021

  • Tier 1 - Support Engineer (ISP)

    Jan 2020 - Nov 2020
• 

  MyHeritage

  Jan 2022 - Mar 2022

  Laboratory Assistant