Angela Rolle

Experience

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  United States Air Force

  Nov 2006 - Nov 2010

  Airman/Federal Technician

  • Managed, administered, and operated supply systems and activities in order to provide the necessary equipment and supplies for Air Force operations• Perform monetary item and monetary accounting and inventory stock control• Responsible for demand processing, the customer service unit, and document control

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  Overby-Seawell Company

  Dec 2008 - Feb 2012

  Customer Service Representative

  • Verified real estate and auto insurance for lenders for risk management purposes• Handled multi-line telephone system in a fast-paced call center while making calls• Superb customer service in resolving conflict

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  Paychex

  Apr 2012 - May 2014

  Executive Administrative Assistant

  Various PositionsFulfillment Specialist APRIL 2012 – FEBRUARY 2013• Assembled payroll packages according to client number and prepared them for delivery to clients in order to meet quality and production time line expectations. Packages included journals, summaries, time sheets, tax notices, checks and miscellaneous reports• Operated various types of office equipment (mail metering, shipping PC’s, insertion equipment, etc.) to ensure timely processing of payrolls for clients• Performed other duties as assigned, including inventory and assembling quarterly packagesAdministrative Assistant FEBRUARY 2013 – NOVEMBER 2013• Audited various internal reports, which included Taxpay Modification, Readychex, Major Market Services Notification of Change, Power of Attorney, and the Bank Change Audit• Sent out company news to the appropriate party and kept record of the news and due dates via excel spreadsheet• Answered client phone calls and directed them in the right directionExecutive Administrative Assistant NOVEMBER 2013 – MAY 2014• Order, receive, and maintain office supplies and marking materials for the branch• Reconcile reports, which include Branch Invoices, Missing ID’s, Missing Social Security Numbers, Client Appointment Reminders, Fulfillment Center Statistics, and Security Badge Audit• Audit the losses and sales at the end of each calendar week, which includes reconciling payroll revenue, delivery revenue, and check volume• Various reports for the Branch Manager, which include Headcount of the branch, Petty Cash, and meeting notes for the Leadership and Management teams Show less

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  Heartland Payment Systems

  Jun 2014 - Jun 2017

  • Provide excellence in client service to internal and external clients including tax agencies• Conduct research, analysis and resolution to payroll related tax notices and inquiries• Analyze payroll and tax data resulting in preparation and filing of amended returns• Maintains notes, tax knowledge, and other clerical tasks • Audit and send out Power of Attorney Registration forms to clients and the Internal Revenue Service• Assign Prior Quarter Adjustment’s to the Tax Analysts to amend• Assign agency notices to the Tax Analysts to work• Send out non-compliant returns to clients during quarter/year-end.

  • Tax Analyst

    Jun 2015 - Jun 2017

  • Tax Administrative Assistant

    Jun 2014 - Jun 2015
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  Love Inspiry LLC

  Mar 2019 - now

  Founder & C.E.O

  The core values of Love Inspiry to its followers and supporters are action, commitment, and integrity. Love Inspiry provides counseling services and advice to couples in all stages. Through ACTION, Love Inspiry’s founder walks what she talks and does not provide any ideas or solutions that she does not wholeheartedly believe in. Her actions speak louder than her words. Love Inspiry is COMMITTED to its mission and supporters. We want to provide a safe haven to couples to work through adversity and make their relationship prosper. We are committed to learning, growing, developing the company, developing relationships, and being confidential. Love Inspiry upholds INTEGRITY. Transparency and consistency are essential to the founders moral beliefs. We want all of our followers, supporters, and potential clients to be inspired to actively pursue their relationships with passion and dedication through their ups and downs. Through action, commitment, and integrity, Love Inspiry vows to work with you to the best of their ability and provide vibrant advice with honesty to better service you. We appreciate your support and hope you join us in the bold walk down lovers lane! Show less