Matt Newman

Matt Newman

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location of Matt NewmanTempe, Arizona, United States

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  • Timeline

  • About me

    Senior Technical Writer at Intel Corporation

  • Education

    • LA Unified School District

      -
      Teaching Credential Secondary Education: Language Arts, Social Science
    • Alemany

      -
      English, Music
    • California State University-Northridge

      -
      BA English
    • University of Phoenix

      -
      MBA Technology Management
  • Experience

    • Los Angeles Unified School District

      Aug 1985 - Oct 1989
      Teacher

      Teach language arts, creative writing, US History, geography, citizenship, ESL.

    • Hillsboro School District

      Jan 1990 - Jun 1993
      Teacher

      Teach language arts, yearbook, newspaper, computers, US History, geography, shop, leadership, ESL. For half of my tenure at HUHSD I also worked two secondary part-time jobs, at Sequent and at PCC.

    • Portland Community College

      Jan 1991 - Jun 1992
      Instructor

      Teach ESL to adults of varying proficiency levels.

    • Sequent

      Jun 1992 - Dec 1992
      Technical Writer

      Document manufacturing and sales operations for ISO certification; create FrameMaker templates.

    • Tektronix

      Jun 1993 - Jan 2000
      Product Marketing Manager

      Write user, installation, service, and reference manuals for hardware and software products; create technical illustrations; convert documents to HTML.Research competitive information; write white papers, sales releases, sales reference guides, competitive guides; write articles for publication in internationally distributed periodicals. Coordinate new-hire sales training. Create training modules for hardware/software products and trained field technicians, sales people, and customers on features, operations, and repair procedures; write internal sales and technical articles; interview engineering; edit monthly technical journal. Show less

    • Oregon Baseball Campaign

      Jan 1998 - Jan 2003
      Editor

      Promote the movement to bring Major League Baseball to Portland (volunteer basis). Create supporting materials to combat several myths about Portland's viability for MLB, set up and manage the organization's forums, and edit all website materials.

    • VideoTele.com

      Jan 2000 - Jun 2001
      Sr. Technical Writer

      Write user, installation, service, and reference manuals for hardware and software products; create illustrations for manuals and sales collateral; write HTML code for an improved user interface.

    • Orenco Systems

      Nov 2001 - Dec 2003
      Technical Writer/ Production Artist

      Manage projects for new product documentation; write user, installation, operation, safety manuals; create illustrations for marketing collateral; create case studies, magazine ads, posters; conduct survey/statistical research for corporate planning; update web content, troubleshoot intranet applications.

    • GE Security

      Jan 2004 - Nov 2008
      Technical Publications Manager

      Manage a global team of nine technical writers/illustrators, in three countries, responsible for all end-user documentation for video, key control, cargo, intrusion, home networking, and access products. Maintain an archive of source documentation and graphics libraries at six global sites, a total of 3,000 documents and more than 50,000 pages. Author and maintain a comprehensive Style & Usage Manual for a global technical communication group with guidelines for documentation appearance/layout, grammar/mechanics, spellings, processes, and graphics. Create FrameMaker, Word, RoboHelp, InDesign, and PageMaker templates, based on corporate branding guidelines. Show less

    • Newmanic devices

      Jan 2009 - Sept 2013
      Technical and Marketing Writer/Editor

      Created technical and marketing communication content and templates for various clients, including a wireless communication provider, a government housing agency, and a digital signage software developer. Deliverables included web content, sales brochures, PowerPoint presentations, user/installation documentation, technical communication templates, an RFI for a voice-over-IP phone system upgrade, and miscellaneous marcom collateral.

    • Columbia Helicopters

      Dec 2009 - Jul 2012
      Technical Publications Architect

      Document architect and writer for a heavy-lift aviation company, working with people of widely different backgrounds and expertises, from aviation engineers to shop floor mechanics. Created ATA-compliant multibook FrameMaker 10 templates that automated page effectivities, nonstandard page numbering, and generation of 80- to 100-page lists of over 16,000 part numbers from 2000- to 3000-page illustrated parts catalogs, saving untold hours of manual updates. Designed FrameMaker templates, Excel spreadsheets and formulas, and Access database processes to convert raw engineering information into reusable yet aircraft-specific wiring manuals, reducing Engineering’s time spent updating wiring diagrams for each aircraft. Updated service/overhaul manuals, illustrated parts catalogs, and other documents.Edited existing and created new raster and vector graphics. Show less

    • Intel Corporation

      Jul 2012 - now

      FrameMaker, Word, and PowerPoint expert supporting engineers in the Data Center Platform Application Engineering (DCPAE) group. Tasks included editing and revising content created by engineers, mostly in FrameMaker v8 and v10, to fix writing and branding issues, cross-references, conditional text, variables, and formatting problems. Considerable amount of work in Word, Excel, PowerPoint, XMetaL, and other applications. I also created a handbook of technical style guidelines and processes for technical authors and branding editors for the DCPAE and other tech pubs groups within Intel. Show less

      • Senior Technical Writer

        Nov 2016 - now
      • Senior Technical Writer

        Jul 2013 - Nov 2016
      • Technical Writer

        Jul 2012 - Jul 2013
  • Licenses & Certifications

    • Lean Six Sigma Green Belt

      GE Security