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Lawrence Ryan Andrade

Lawrence Ryan Andrade

Central Office Assistant

Followers of Lawrence Ryan Andrade100 followers
location of Lawrence Ryan AndradeNational Capital Region, Philippines

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  • Timeline

  • About me

    App/Cloud Support - Senior Analyst

  • Education

    • STI College

      2014 - 2019
      Bachelor of Science - Computer Engineering COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

  • Experience

    • PLDT

      Jul 2018 - Dec 2018
      Central Office Assistant

      Answering field technicians request for organizing telephone connections.

    • SYKES Philippines

      Mar 2020 - Jan 2023
      Information Technology Help Desk Associate

      Providing technical assistance and support to employees related to computer systems, hardware, and software. Responsible for answering queries and addressing system and user issues. Proficient in using Windows Active Directory, Microsoft Authenticator User portal, and Windows OS. Has basic knowledge with MS SQL Management Studio, Powershell, AWS, Microsoft o365 admin, and Microsoft Exchange .

    • Accenture

      Mar 2023 - now

      Manages feature launches and projects withing the compant

      • Technical Documentation Specialist

        Jun 2023 - now

      • Application Cloud Support - Senior Analyst

        Mar 2023 - Jun 2023

  • Licenses & Certifications