John R. Mattox, II, Ph.D.

Experience

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  Arthur Andersen & Co.

  Jan 1998 - Jan 2002

  Manager

  At Arthur Andersen I led projects that helped determine the effectiveness of training. This included analysis of post-course surveys and using the data to improve courses. I analyzed survey data as well as HR enterprise data to demonstrate that training brings value to the business. About 50% of my time was spent teaching business enabling skills such as Effective Presentations and Effective Meetings.One of my most successful studies was published in the journal Evaluation and Program Planning. The article is titled, "Using Survival Analysis to Demonstrate the Effects of Training on Employee Retention". Show less

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  PricewaterhouseCoopers

  Aug 2002 - Jun 2006

  Manager Learning Effectiveness

  While at PwC, my responsibility was to guide the learning measurement team to evalaute training within the corporate university. I oversaw the integration of Metrics That Matter and Questionmark Perception--tools used to gather and analyze data. My team helped demonstrate the value of training and contributed substantially to the firm's application for the Training Magazine Training Top 125 award each year.

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  KPMG

  Jun 2006 - Feb 2010

  Assoc Director of Performance Measurement

  I led the Performance Measurement (training evaluation) group within the Center for Learning and Development. While there, I built a sustainable measurement strategy for the Learning and Development teams across the Audit, Tax and Advisory pratices in the US firm. The measurement team's goal was to demonstrate the effectiveness of all learning programs and make suggestions for improvement. We did so by leveraging systems (Metrics That Matter and QuestionMark Perception) and building capabilities among L&D professionals to run reports, interpret results and make data-based decisions.Every year I worked with a diverse team of four other HR and learning professionals to write the application for the Training Top 125 Award. My role was to bring information and insight about the measurement processes that demonstrated the effectiveness of learning interventions. All four years, KPMG placed in the top 10 on the list. Show less

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  KnowledgeAdvisors

  Jan 2010 - Mar 2014

  Director of Research

  At KnolwedgeAdvisors, a CEB Company, I have undertaken many roles. As Director of Research, I have helped clients increase their understanding of learning and talent analytics by conducting research and sharing it with the market via webinars, whitepapers and industry publications.As a consultant to external clients, I have helped develop sustainable measurement strategies for major corporate univerisities in the airline industry, fast food industry, professional services firms, and the hotel industry. Other project work has focused on conducting impact studies (quasi-experimental designs) to demonstrate the influence of training on individual behaviors and organizational performance. As needed, I have applied advanced statistical analysis to determine key drivers of learning, predictors of high potential employees, and client attrition. The end goal of all of these efforts is to provide leaders with data-based information to make decisions.I also have business development responsibilities. Through webinars and face-to-face presentations, I create interest in KnowledgeAdvisors' products and services. Additionally, I generate business by scoping work, writing statments of work and providing technical support to the sales team. During the past two years, I have been directly involved in generating more than half a million dollars worth of consulting services. Show less

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  CEB, now Gartner

  Mar 2014 - Nov 2018

  Role Responsibilities--Business development--Project management--Measurement expertise--Coaching (colleagues and clients)--Marketing support When CEB purchased KnowledgeAdvisors Metrics That Matter in March 2014, my role shifted from Director of Research to Senior Consultant in our Talent Solutions practice.

  • Managing Consultant

    Apr 2016 - Nov 2018

  • Senior Consultant, Talent Solutions

    Mar 2014 - Apr 2017
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  Gartner

  Apr 2017 - Nov 2018

  Managing Consultant

  I help organizations demonstrate the value of their learning and development groups by creating and executing measurement strategies. Additionally, I gather research about learning measurement and share it with clients and prospects through webinars, whitepapers, articles and books.

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  Explorance

  Nov 2018 - Mar 2020

  Advancing thought leadership regarding learning and talent analytics Metrics That Matter is now part of the Explorance family! As a Principal Consultant, I will continue to help organizations develop measurement strategies and use MTM to measure the effectiveness of the learning function and drive performance towards business goals.

  • Head of Talent Research

    Apr 2019 - Mar 2020

  • Principal Consultant at Explorance

    Nov 2018 - Jan 2020

  • Principal Consultant

    Nov 2018 - Apr 2019
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  Action Learning Associates, Inc

  Mar 2020 - Nov 2020

  Data is the key to determining strengths, identifying opportunities and unlocking solutions. In the knowledge economy, people are often the greatest cost for an organization but also the most effective lever the c-suite can pull to achieve business goals. If you don't know your data, you don't know your people and you don't know your business. Connect with Action Learning Associates so we can help you derive insights from your data, engage your workforce, and achieve business goals.Organizational assessmentsEmployee lifecycle analysisMeasurement strategyImpact StudiesAdvanced analyticsHR solutions development Show less

  • VP of People Analytics

    Mar 2020 - Nov 2020

  • VP of People Analytics

    Mar 2020 - Oct 2020
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  Gartner

  Nov 2020 - Oct 2021

  Senior Principal

  Developed marketing materials for sales function focused on a SaaS product called TalentNeuron, a supply and demand system to help HR target hiring efforts. Led webinars, supported sales team as solutions engineer, and explained results to clients.

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  PwC

  Oct 2021 - now

  Senior Manager

  Lead the Evaluation & Assessment team (N = 8 in US & India) for US L&DFocus on stakeholder needs to develop comprehensive measurement solutions for L&DDevelop and document scalable processes which integrate SaaS products for evaluation & assessmentOversee operations to extract, transfer & load data from vendor systems to data mart using APIs & SQLGather, analyze and report data to inform L&D of program effectivenessUse HR data (People Survey, Diversity & Inclusion, and Retention information) to demonstrate impactOversee team that leverages Tableau, PowerBI, Alteryx and SPSS to analyze dataCreate predictive models for continuous improvement of L&D programsExperiment with AI / NLP tool (BlueML) to increase efficiency of comment coding for training evaluationsManage project portfolio, staffing and team development Show less