Rishika Thadani

Experience

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  Dell EMC

  Sept 2017 - Jan 2020

  Analyst

  ⇒ Effective planning, execution and ticket management skills. ⇒ Technical analysis on low to high complex tickets ⇒ Possess excellent coordination skills, multiple team coordination across locations as a CRM functional expert. ⇒ Proactive attitude, good communication & presentation skills with proven analytical and client servicing abilities. ⇒ Mentoring and training L1 Support team & new joiners on projects from delivery perspective. ⇒ Conducting sessions for cross team training.

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  Self-employed

  Jan 2019 - now

  International Math Tutor

  Online Tutor for mathematics. Currently tutoring kids from the US, Singapore, and India. Expert in all curriculum.