Sumit Ghosh

Experience

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  Cognizant

  Apr 2013 - Jul 2024

  Designation: Senior Associate – ProjectRole: Senior Product Specialist (LCNC - Technical)Client: One of the largest insurer in CanadaOverview: Transition of Unqork Application Development Project from previous vendor and building new development team. Adding business value by fixing critical existing defects and adding new features. Technologies used:. #Unqork #JSON #PowerShell Script #Postman Collection DevelopmentResponsibilities : Providing full technical support for investment management business application built on Unqork Platform. Involved in driving config squad to fix critical existing issues. Added new features / screens to add business values to the application. Mitigated security issues discovered in penetration testing. Moved various client side PII exposing network activity to server side to hide PII data exposer at browser. Created unit testing strategy including backward compatibility testing. Performed API testing using Postman. Took charge on deployment/release plan including change management process. Co-ordinating with Unqork Support team and Customer Success Manager on demand as per client request.Leadership Growth: Performed as Unqork Config Squad Technical Lead. Represented in Stand-up calls on behalf of full Offshore team. Helped multiple Unqork Squads across organization as member of Unqork-Cognizant COE team. Working with Cognizant Leadership team to grow LCNC practice.Automation/Innovation : Steady State environment preparation in Unqork. Developed new tool using Unqork internal API to overcome Unqork UI platform limitation. Developed Postman Collection to automate various manual task. Involved in technical support by developing various automation script as requested by stakeholders. Show less Role: Sr. Application AnalystClient: One of the largest insurer in North AmericaOverview: Application Development project to support a large number of diverse applications across the Technology department providing development and maintenance services to business units, having OIPA and other very complex and sophisticated applications with an Enterprise-wide reach. Fetching complex report from DB as per business request.Technologies used: OIPA Rules Pallate, Java, Unix, Perl Script, SOAP UI, DB2, MS SQL.Responsibilities : Providing both technical and Business support for OIPA Web Application / Batch Support along with other java- based applications from multiple areas like policy admin, compensation, licensing, compliance etc. that falls under client portfolio. The work description involves ensuring that the daily processing scripts completes in the defined SLA’ working on data analysis, issue pattern analysis, Root Cause Analysis, config change recommendations and permanent fix. Acted as Incident Manager (IM) and Application Restoration Manager (ARM) on demand. Also as part of digital growth we stressed a lot about automation and value add enhancements to negate the possibility of human error and also to provide valuable features on the existing application to help the client's growth.Leadership Growth: Have team leading experience of more than 4 years, leading teams from multiple account areas. I Have distinguished record of zero client escalations, zero deadline miss, zero release fallout while leading teams. Have secured several team level and personal appreciations and positive remarks from both client and account higher management while leading the teams.Automation/Innovation Growth: Created new batch job in java to automate redundant task. Developed new portal to automate repeated database update patterns to optimize overall backlog. Developed new functionality within a existing application to add value for customer. Show less Designation: Programmer Analyst – ProjectRole: Application AnalystClient: One of the largest insurer in North AmericaOverview: L2 and L3 level support and maintenance activity for Oracle Insurance Policy Administration (OIPA) along with batch support. Preparing critical reports by fetching data from DB2 OIPA database.Technologies used: OIPA Rules Pallate, Java, SOAP UI, DB2,Responsibilities : Provided both technical and Business support for OIPA Web Application / Batch Job Support. I was involved in debugging OIPA online issues and providing fix as part of service request management process within SLA. Problem investigation for reoccurring service request as part of problem management process. User security setup and update. Fulfilment of data update request as part of BAU activity. Show less

  • Technology Specialist

    Feb 2021 - Jul 2024

  • Associate

    Jul 2016 - Jan 2021

  • Programming Analyst

    Apr 2013 - Jun 2016
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  LTIMindtree

  Jul 2024 - now

  Senior Specialist