Shivanath V

Experience

• 

  Tata Consultancy Services

  Feb 2021 - Jul 2023

  Process Associate

  To understand client requirements, perform data validations and compute results based on defined guidelines provided with the objective of helping the client in providing smooth services to its clients in a timely manner within the limits of SLAs, organization and client guidelinesCustomer Service Delivery operations • Receive data and relevant documents from client for the process• Locate the data information from one or multiple inputs• Format/Compute and Update data on client system• Seek clarifications from SME/client if required.• Conduct quality check on sample/complete data Operations Improvement• Provide suggestion to the Team Leader on potential process improvementsKnowledge Management• Maintain documents of learning on a regular basis for future reference Train the other members of the team on the processesAudits & Compliance• Maintain client and corporate records for audits as per client/ TCS requirements. Adhere to compliance requirements Attend compliance trainings Show less

• 

  CBSHUB PVT LTD

  Jul 2023 - now

  System and Network Engineer

  1. Creating EC2 instance as per Requirement.2. Creating Security Groups and modifying inbound rules as per requirement.3. Creating manual and automatic backups of EC2 and MySQL RDS.4. Managing EC2 and RDS auto schedule at particular time using Lambda function.5. Creating volumes and attaching to EC26. Establish VPC peering between to different networks7. Creating Multiple databases in RDS and giving access accordingly to users.8. Monitoring AWS rescores using Dash board and create alerts.9. Replicating instance and adding DNS records and renew the SSL certificates.10. Creating s3 bucket for storing storing old data less than 3 months and giving access if needed.11. Maintaining Billing cost by modifying instance type when it is not using and delete the old backs up and snapshots of EC2 and RDS.12. Restoring and dumping Data of MySQL from Different environments.System Administration1. Installing Win 10 Pro, Linux, Ubuntu as per user Requirement.2. Installing Active Directory Domain Services (ADDS).3. Adding Windows Clients Computers to Active Directory.4. Installing Active Directory, Creation Domain.5. Creating and Managing of Users, Groups and their Permissions.6. Creating Domain User Accounts.8. Changing Default Password Policy.9. Creating an Organizational Unit.10. Applying Group Policies.11. Applying share level Policies. 12. Installation, Configuration, and Troubleshooting Linux Servers13. Active Directory User Management.14. Managing User Accounts, Workgroups, and Data Backup15. Linux Administration.16. Microsoft office 365.17. Web Hosting and management. Show less