Ranjith Pillai

Experience

• 

  WTW

  Jun 2008 - Jun 2014

  Business Process Trainer - Insurance Broking Operations

  Insurance Broking Business Process Trainings

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  Accenture

  Oct 2014 - May 2017

  Capability Development Analyst - Capability Development

  Worked with clients and mobilization/transiton teams to understand and set up the T&D pillar of the new/pilot business unit assigned by the Capability Development Head, usually 500+ seaters

• 

  Allianz Services

  Aug 2017 - now

  Driving the strategic development of a global function within the HR Services Global Service Line named Learning Design Services that focuses on creation of technology enhanced learning assets and learning journeys for Allianz group. Functionally managing Instructional Design teams across Romania and Mauritius with focus on ongoing capability development of teams and continuous improvement in service delivery. Responsible for servicing multiple globally acclaimed learning products like Allianz Consulting Academy, Financial Business Services Academy, Agile Academy and more. Show less Lead the development of ITMP Academy (global eLearning platform) by providing content development, learning pedagogy, academy and course structure along with ongoing platform design & content improvisations.Managed licenses, platform operations and governance.Lead talent development and TNA of 300+ global Operations Engineering & Transformation resources across all service delivery locations, managed global and local vendors, facilitated global learning townhalls.Created additional digital academies for global customers adapting to the framework of the ITMP Academy. Show less Conducting Training Needs Analysis using both structured and informal methods to capture requirements across a division comprising of 1250+ staff across Trivandrum, Pune, Bucharest, Mauritius, China, identifying current and future developmental needs at the individual level, and capacity building requirements at the division level.Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in-house training sessions, enrollment in online learning programs, mentoring, self-learning, and other methods as appropriate. Show less Conducting Training Needs Analysis using both structured and informal methods to capture requirements across a division comprising of 1250+ staff across Trivandrum, Pune, Bucharest, Mauritius, China, identifying current and future developmental needs at the individual level, and capacity building requirements at the division level.Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in-house training sessions, enrollment in online learning programs, mentoring, self-learning, and other methods as appropriate. Show less

  • Global Lead - Learning Design Services

    Aug 2023 - now

  • Senior L&D Project Manager - Global Learning Design Services

    Jun 2023 - Jul 2023

  • Global Learning Manager - Operations Engineering & Transformation

    Feb 2022 - Jun 2023

  • Deputy Manager - Training for Global Insurance Operations

    Apr 2020 - Feb 2022

  • Assistant Manager - Training for Global Insurance Operations

    Aug 2017 - Mar 2020