Chris Clark, MS MBA PMP

Team Leader, Workflow Applications, Manufacturing Systems

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Cincinnati, Ohio, United States

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Timeline
About me
Driving Operational Excellence through Process Improvement, Intelligent Automation and Business Analytics
Education
- Northwestern University
  2013 - 2018
  Master of Science (M.S.) Predictive Analytics (3.97 GPA)
  Activities and Societies: Classes completed: Intro to Statistics, Intro to Predictive Analytics, Database Design & Implementation, Regression and Multivariate Analysis, Data Visualization, Analytics Entrepreneurship, Analytics Consulting, Generalized Linear Models and Practical Machine Learning. The Northwestern University Master of Science in Predictive Analytics (MSPA) program, established in 2011, is one of the first to offer dedicated training in data science. The program brings together data management, statistical analysis and leadership to help graduates become effective data scientists and educated consumers of analytics.
- Xavier University
  1987 - 1990
  MBA Management Information Systems
  As one of the nation’s top Business schools as noted by U.S. News, The Princeton Review, and BusinessWeek, Xavier prepares the thought leaders of tomorrow. The College educates students of business, enabling them to improve organizations and society, consistent with the Jesuit tradition.
- Indiana University - Kelley School of Business
  2004 - 2005
  Graduate classes completed in Strategic Management (M.S.)
  IU's Master's program in Strategic Management is designed for professionals seeking specialized education in the area of strategic supervision and corporate strategic planning. Program areas covered: organizational development, strategic thinking, operations management, competitive analysis, and entrepreneurship.
- University of Cincinnati
  1980 - 1987
  BS Marketing
  Activities and Societies: Delta Mu Delta National Honor Society in Business Administration, Phi Delta Theta Fraternity
Experience
- Quantum Chemical Corporation
  Feb 1990 - Sept 1996
  Team Leader, Workflow Applications, Manufacturing Systems
  Led an application development team that designed, developed, and implemented management information systems. Provided consultative services specializing in group productivity, workflow automation, and collaboration.
- Oakwood Systems, Inc.
  Sept 1996 - Aug 2012
  Principal Consultant
  Founded two start-up boutique management consulting firms serving Fortune 500 / Fortune 1000 domestic and international clients. Provided management consulting services in the areas of business strategy, information technology and process excellence solutions. Served clients through successful projects in multiple industries including manufacturing, insurance, healthcare, and financial services.
- Fidelity Investments
  Aug 2012 - Apr 2021
  Provided business solutions to strengthen the Workplace Investments organization to enable growth, improve outcomes, and provide the best customer experience for retirement plan sponsors and plan participants. Areas of expertise included: Strategy & Execution Roadmaps, Business Cases, Operational Requirements, Service Models, Break-Fix Solutions, Client Remediation Events, Analytics, and Operational Readiness. Supported Workplace Investments Operations by providing consultative services in the areas of demand management, resource planning, performance optimization, and tools/infrastructure. Enabled the efficient utilization of global resources through business intelligence, key insights, and innovative solutions. Utilized analytics to identify opportunities to improve scale, such as process inefficiencies, technology gaps, service model challenges, and product issues. Partnered with Workplace Investments Operations to identify and enable improvements in organizational effectiveness by identifying operating improvements and aligning organizational capabilities with strategic imperatives. Generated significant value through cost efficiencies, risk reduction, quality improvement, customer satisfaction, and strategy enablement.
  - Director, Performance Delivery
    Nov 2015 - Apr 2021
  - Director, Global Workforce Optimization
    Jul 2013 - Nov 2015
  - Director, Business Performance Excellence
    Aug 2012 - Jul 2013
- Oakwood Systems, Inc.
  Apr 2021 - now
  Principal Consultant
  Provide clients with knowledge and solutions to enhance productivity and efficiency, improve customer experiences, and reduce operational risk. Enable operational excellence through the application of advanced analytics, intelligent automation, and information visualization. Services include consulting, development, research, training, and program/project leadership.
Licenses & Certifications
- IBM Certified Advanced Application Developer, Lotus Notes/Domino (Releases 3, 4, 5, 6 and 7)
- IBM Lombardi Associate BPM Developer
  IBM
  Apr 2012
- IBM Lombardi Associate BPM Analyst
  IBM
  Mar 2012
- Certified Six Sigma Black Belt (CSSBB)
  Xavier University
  Jan 2007
- Project Management Professional (PMP)®
  Project Management Institute
  Sept 2002
  View certificate
- CPHIMS Certified Professional in Healthcare Information and Management Systems
  HIMSS
Volunteer Experience
- Executive Mentor
  Issued by Xavier University
  Associated with Chris Clark, MS MBA PMP
- Volunteer
  Issued by Little Brothers - Friends of the Elderly
  Associated with Chris Clark, MS MBA PMP
- Volunteer
  Issued by People Working Cooperatively, Inc.
  Associated with Chris Clark, MS MBA PMP
- Volunteer
  Issued by Our Daily Bread
  Associated with Chris Clark, MS MBA PMP