
Yuva Shree V
Technical Support Analyst

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About me
Technical Support Analyst | System support Engineer | Service Desk Analyst
Education

Bannari Amman Institute of Technology
2012 - 2015Master of Computer Applications - MCA Computer Science 7.9Activities and Societies: Yoga

LADY DOAK COLLEGE
2009 - 2012B.Sc PhysicsActivities and Societies: playing basket ball
Experience

Wipro Technologies
Jun 2015 - Nov 2019Technical Support AnalystPlatform: Java, SQL, Windows, Azure, VMWare, Manual testing, UNIX & LINUX.Operating System: Windows, UNIX, Linux and VMWare.Experience in writing SQL queriesConfigure and troubleshoot Windows load balancing/failover/ clustering/ firewall Installation, configure and upgrade VMWare Vsphere V5.5, V6.0 and V6.5, Putty, SSH and Plugins , Symantec backup tools upgradation.Level 2 support on ITIL framework industry standard incident management tools Knowledge of Database management, programming, web application and cloud Show less

Roti Palace Of India
Feb 2022 - Aug 2022Front Desk Staffg authorities to accomplish the work with respect to its priority. Able to handle high volume of orders during peak hours. Collaborate with our team members to accomplish the task on time. Efficient to face the challenging scenarios and do the work accordingly. It would be great to learn new methodologies and techniques. Maintain the billing of purchased products regularly and analyze the data before attending next purchase.
Licenses & Certifications
- View certificate

Scrum: The Basics
LinkedInDec 2023 - View certificate

AWS Certified Solutions Architect - Associate (SAA-C02) Cert Prep: 1 Cloud Services Overview
LinkedInMar 2022 - View certificate

Microsoft Azure Fundamentals (AZ-900) Cert Prep: 4 Azure Management and Governance
LinkedInDec 2023 - View certificate

Microsoft Azure Fundamentals (AZ-900) Cert Prep: 2 Azure Architecture and Security
LinkedInNov 2023 - View certificate

Azure Active Directory: Basics
LinkedInJan 2022 - View certificate

Microsoft Azure Fundamentals (AZ-900) Cert Prep: 3 Azure Services
LinkedInDec 2023 - View certificate

CompTIA A+ (220-1001) Cert Prep 1: The Basics
LinkedInMar 2022 - View certificate

CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
LinkedInMar 2022 - View certificate

CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks
LinkedInMar 2022 - View certificate

Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts
LinkedInOct 2023
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