Cheong Kit Har

Experience

• 

  Sun Media Group Sdn Bhd

  Oct 1995 - Aug 1996

  System Technical Support
• 

  Flamingo Institute of Further Education

  Sept 1997 - Jan 1998

  System Executive/IT Lecturer
• 

  Team Vantage

  Feb 1998 - Jul 2000

  Information Service Manager
• 

  Shell Information Technology

  Jul 2000 - Oct 2008

  GI-D Operation Team Leader
• 

  AT&T Communications Malaysia Sdn Bhd

  Oct 2008 - May 2011

  Operations Manager
• 

  AT&T

  Jun 2011 - Jul 2024

  Management of multi and virtual team delivery in service assurance on first and second level engagement support for ANIRA, AVTS, RAS, MWWAN, SDWAN to AT&T dedicated and Global Customers.As Business Country Manager, i will work with the local team when come to any local event activity planning and strategy and act as the Company Representative in legislation with the local government with support from Management of multi and virtual team delivery in service assurance on first, second/third level engagement support for ANIRA/AVTS/RAS/MWWAN, Firewall/Proxy, Remote Access, DNS/DHCP, ACS, Voice, IPT, WIFI/LAN/WAN to AT&T dedicated and Global Customers. Responsible for the IP Telephony support Tier 2/3 for Shell and IBM.

  • Associate Director / Business Country Manager

    Jan 2024 - Jul 2024

  • Area Manager - Work Center / Business Country Manager

    Jul 2016 - Jan 2024

  • Senior Operations Manager

    Jun 2011 - Jun 2016
• 

  Wipro

  Aug 2024 - now

  Associate Director - Work Center

  Management of global and virtual team delivery in Service Assurance and Service Delivery support for ANIRA, AVTS & RAS in WIPRO for dedicated and global customers.