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Vard Papikyan

Vard Papikyan

Followers of Vard Papikyan855 followers
location of Vard PapikyanYerevan, Yerevan, Armenia

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  • Timeline

  • About me

    Associate Resource Manager/PMO

  • Education

    • Agribusiness Teaching Center

      2011 - 2013
      Master's degree Business/Managerial Economics Master’s Degree

      The Master in Agribusiness program provides an internationally competitive education which equips finance and marketing specialists, as well as entrepreneurs with strong quantitative, management, and decision-making skills. The MAB is a two-year thesis degree program, developed in partnership with the Department of Agricultural Economics of Texas A&M University. This program promotes values, culture, and an academic and professional environment cultivated by the ATC administration and academic… Show more The Master in Agribusiness program provides an internationally competitive education which equips finance and marketing specialists, as well as entrepreneurs with strong quantitative, management, and decision-making skills. The MAB is a two-year thesis degree program, developed in partnership with the Department of Agricultural Economics of Texas A&M University. This program promotes values, culture, and an academic and professional environment cultivated by the ATC administration and academic staff. Show less

    • Agribusiness Teaching Center

      2007 - 2011
      Bachelor's degree Agribusiness and Marketing A

    • N60 School named after Vahan Teryan

      1997 - 2007
      High School Diploma

  • Experience

    • HSBC

      Aug 2011 - Feb 2023

      • Manage entire Banking Operations, Scanning, Archive and Mailing process in country through checking and approvals if any (setting up reliable information provision, document flow tools and processes, ensuring proper recordkeeping and management, arranging courier runs etc.)• Lead the team both in BAU and non-standard circumstances by providing guidance for successful implementation and completion of all processes• Manage relationship with the third party service providers for Banking Operations, Scanning, Archive and Mailing.• Implement stringent project management processes to ensure operational effectiveness and customer service quality increase. Show less

      • Banking Operations/Account Servicing -Customer Communication Manager

        Aug 2021 - Feb 2023

      • Manager Account Servicing and Customer Communications

        Aug 2021 - Sept 2021

      • Branch Operations Supervisor

        Aug 2015 - Aug 2021

      • Branch Representative

        Aug 2011 - Aug 2015

    • Shopping Armenia

      May 2021 - Sept 2021
      Operations Team Member

      Full time backend admin in AIMEOS interface. Responsible for managing database content, products, categories and other data as well as configuring payment/delivery services or basket rules.

    • SADA

      Sept 2022 - now
      Associate Resource Manager /PMO

      Resource & Capacity Management team is directed to improve resource utilization and productive time, as well as enable company to right size ProServe teams to deliver future projects.MethodologyEstablish optimized resource & capacity management process & meeting cadence.Minimize management's involvement in resource management.Improve intraweek reallocation of resource to maximize utilization & productivity.Improve response & resolution time for resource escalations.Work with PMs to improve allocation accuracy.Consistently update soft allocations.Identify & build needed reports & dashboards.Build and maintain 12+ week resource capacity forecast & make actionable hiring/contracting decisions.Provide resource transparency for speed of decision making across practice.Identify opportunities to maximize utilization & productivity. Show less

  • Licenses & Certifications

    • Google Workspace Training Resources

      Google
      Sept 2022