Mennat-allah Ashraf

Experience

• 

  ALEXBANK

  Oct 2019 - Jun 2023

  • Identifies and acquires NTB “new to bank” through various selling techniques and referrals.• Managing portfolio through maintaining the existing amount of liabilities and increasing it.• Ensure providing superior service that meets customer’s expectations and ensures customer satisfaction.• Selling different banking products to current and potential customers in order to achieve the target. • Selling different banking products to current and potential customers In order to achieve the target.• Coordinate with departments/units to resolve customer problems and inquiries.• Strive towards meeting and exceeding customer expectations and Requirements in each interaction.• Pay attention to any possible frauds/risks and provide feedback to the concerned department. • Branch’s front line “respond to customer’s inquiries and requests”• Handling routine tasks “deposits and withdrawals”• Maintain and balance cash supplies• Handling currency, transactions, and confidential information in a responsible manner. • Handling non-cash transactions such as depositing cheques at customer’s accounts and transferring amounts between accounts.• Western Union transfers.

  • Relationship Officer

    Jul 2022 - Jun 2023

  • Customer Service Officer

    Jul 2020 - Jun 2022

  • Bank Teller

    Oct 2019 - Jun 2020
• 

  EGBANK

  Jun 2023 - Aug 2024

  Prime Relationship Manager

  • Managing and nurturing relationships with high-net-worth and affluent clients, ensuring their financial needs and objectives are met through a personalized and comprehensive approach.• key point of contact for high-net-worth and affluent clients, offering a range of banking, investment, and financial advisory services to help them achieve their financial goals. • Proactively identify new business opportunities by networking and leveraging existing client relationships.• Analyze clients' financial portfolios to identify opportunities for growth and risk mitigation.•Design and implement investment strategies that align with clients' financial objectives Show less

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  NBK Egypt

  Aug 2024 - now

  Privilege relationship manager