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Marcos Hercules

Marcos Hercules

Airline Ticket Sales Representative

Followers of Marcos Hercules308 followers
location of Marcos HerculesSan Salvador, San Salvador, El Salvador

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  • Timeline

  • About me

    English Teacher / Customer Service / Certified Translations Services / Client Integration Partner I

  • Education

    • Academia Británica Cuscatleca

      1985 - 1999
      High School Diploma General Studies

    • International Baccalaureate

      1997 - 1999
      IB Diploma Mathematics

    • University of Cambridge

      1995 - 1997
      IGCSE Certificate General Studies

    • Universidad 'Francisco Gavidia'

      2009 - 2015
      Bachelor of Business Administration (B.B.A.) Tourism and Travel Services Management

  • Experience

    • Atento

      Nov 2003 - Jan 2010
      Airline Ticket Sales Representative

    • Avianca

      Jan 2010 - Jan 2018

      • Commercial Support Supervisor

        Oct 2015 - Jan 2018

      • Operations Analyst

        Jan 2010 - Jan 2018

    • The Doctors BPO

      Jan 2018 - Nov 2019
      Account Manager

    • TELUS International Central America

      Nov 2019 - Jan 2021
      Operations Technical Support Representative

      Support and Troubleshoot services for:- DNS settings for email service. - Domain verification- Email tracking- Email Verification processes. - Refund process and Billing support.

    • Blackhawk Network

      Mar 2021 - Jan 2022
      Technical Consultant I

    • Blackhawk Support Services El Salvador

      Mar 2021 - now
      Client Integration Partner I

  • Licenses & Certifications