
Anja Sisirak
Sales and Marketing Coordinator and Reservations Coordinator

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About me
Workplace Programmes Manager | Workplace Management Professional | Streamlining Operations & Enhancing Employee Experience |
Education

Dublin Institute of Technology
2008 - 2012Bachelor of Science (BS) International Hospitality Management
Experience

The Gresham Hotel
Feb 2011 - Jun 2012Sales and Marketing Coordinator and Reservations Coordinator
Hilton Dublin Kilmainham
Jul 2012 - Jul 2013- Coordinate all marketing output whether that be print, electronic or digital with the support of our current suppliers and in keeping with sales and marketing plans.- Liaise with graphic designer and to proof all collateral- Liaise with company web manager and improve hotel website in line with a clearly defined strategy- Liaise with the public relations supplier ensuring all promotional sales activity, press opportunities, competitions and contra deals are supporting overall hotel objectives.- Effectively measure the success of all tactical promotions- Create database of e-mail addresses filtered by market segments and set up effective communication strategy in line with Sales & Marketing plans Show less
Revenue Coordinator
Jan 2013 - Jul 2013Sales and Marketing Coordinator
Jul 2012 - Dec 2012

The Spencer, Fitzpatrick Lifestyle Hotels (Formerly known as the Clarion Hotel IFSC)
Oct 2013 - Mar 2014Sales ExecutiveI started off as Sales Executive for The Clarion Hotel IFSC which was bought by the Fitzpatrick Hotel group and renamed to The Spencer Hotel. Within 6 months I was promoted to Sales Manager at its sister property, The Morgan Hotel.My daily duties as Sales Executive included:- New business development, identifying potential clients- Conducting site inspections and sales calls- Identifying and sourcing leads for leisure and corporate business- Working with Group Sales and Marketing to implement marketing strategies through tactical campaigns - Working and supporting the Revenue Manager on achieving ARR/LPR and budgets in all departments- Developing and implementing goals and strategies on our key accounts Show less

The Morgan Hotel, Fitzpatick Lifestyle Hotels
Mar 2014 - Feb 2016Sales Manager- Develop customer accounts and travel within the local area to increase market/customer share in all revenue streams- Negotiate room rates/packages with corporate clients- Conduct 10 face to face sales calls a per week, generating individual and group business- Prepare company contracts for the hotel in accordance with current business - Work within current business strategies and recognising potential opportunities- Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs- Complete RFP’s and load rates onto the hotels GDS system- Training and managing of rotational interns within the Sales department - Increase revenue for the Morgan Bar. Generate more corporate and social events- Weekly and monthly sales report - showing existing and new clients activities, results and areas of future potential - Creating food and beverage plans for The Morgan Hotel, attending weekly meetings with head of departments Show less

Trinity City Hotel
Mar 2016 - Mar 2017Sales Manager- Building and growing relationships with new and existing corporate accounts- Coordinating company events & activities including teambuilding events, celebrations and after work parties- Prepare daily, weekly and monthly sales reports- Arranging sales appointments onsite and offisite - Managing customer loyalty programme - managing the member’s database, gifts, designing brochure and future promotions- Planning and organising FAM trips, site inspections, corporate lunches and evening as required Show less

DIGIT Game Studios
Mar 2017 - Nov 2019Office Manager- Be the face of DIGIT - meeting and greeting guests- Plan and coordinate all company events- Project manage brand new office refurbishment for 70 staff across 4 floors- Strategic planning for company requirements and building on office culture continuously - Management of all software and hardware licenses - Manage stock controls and all purchasing for DIGIT- Manage all office and facilities related issues - Book and manage travel for the executive team- Coordinate all international onboarding for new team members- Manage all workspace vendors- Working with HR manager to create incentives for staff- Provide PA support to Executive Team- Manage all employee Health and Safety programmes Show less

Wildlife Studios
Nov 2019 - Aug 2023Experienced in leading global projects, including the implementation of the Employee Center worldwide. Collaborative approach with cross-functional teams to gather requirements and define project scope. Manage a team serving as the primary contact for People Operations, handling onboarding, benefits, and more. Develop training materials for self-service adoption and optimize Zendesk utilization. Responsible for Zendesk management and providing prompt HR support. Implemented change management initiatives for smooth adoption of the Employee Center. Skilled in project monitoring, process optimization, and achieving exceptional results within budget and timelines. Committed to continuous improvement and staying updated on industry trends in People Operations and project management. Show less - Build and strengthen relationships with internal stakeholders to continually improve our office operations- Recruit, manage and lead facilities coordinators in Dublin and Israel- Create and manage the process for determining the specific needs of each office within the region, including daily office procedures, furniture needs, office & kitchen supplies, repairs & maintenance, as well as office projects, tasks, and duties as needed.- With internal peers, consistently strategise and game plan for the future of Workplace and how we can support all employees regardless of physical location- Source new office locations throughout Europe and set up full workplace services.- Collaborate with HR & IT teams on various projects, including but not limited to onboarding and offboarding of new employees- Produce and manage facilities and events budgets for EMEA offices - Plan and execute inperson and online events for 150 people- Collaborate with other departments and individuals globally on ad hoc projects as needed Show less - Set up workplace services for the Dublin office- Work with brokers on sourcing a permanent office for the Dublin team - Organize virtual and in person EMEA events including wellness and recreation programs- Implement and maintain facilities and procurement procedures.- Manage local facilities and events vendors.- Responsible for implementing and promoting best practice Health & Safety standards- Organise and post SWAG kits for EMEA wilders.- Support our team with their travels, flights and accommodation.- Setup benefits for employees Show less
Associate Employee Center Manager
Jun 2022 - Aug 2023Facilities Lead EMEA
Jul 2020 - Mar 2023Office Manager
Nov 2019 - Jul 2020

Deloitte
Aug 2023 - nowWorkplace Programmes Manager
Licenses & Certifications
- View certificate

Impactful Project Management
Impactful Project ManagementOct 2024
Languages
- boBosnian
- enEnglish
- crCroatian
- seSerbian
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