Arnold Andrews

Experience

• 

  ABN AMRO Bank N.V.

  Jan 2006 - Nov 2006

  Call Officer

  • Answering calls professionally• Respond to customer inquiries• Handle and resolve customer complaints• Provide customers with product and service information• Process orders, forms and applications• Identify and escalate priority issues• Route calls to appropriate resource• Follow up customer calls where necessary

• 

  Askari Bank

  Mar 2007 - Oct 2007

  Call Officer

  • Answering calls professionally• Respond to customer inquiries• Handle and resolve customer complaints• Provide customers with product and service information• Process orders, forms and applications• Identify and escalate priority issues• Follow up customer calls where necessary

• 

  Thai Airways International

  Jul 2008 - now

  Accounts Officer

  • Stock Cutting• Physical check list for Fixed Assets• Filing•• STATEMENT OF ACCOUNT OF GSA -TO CHECK FULL STATEMENT AND CODE IT. PUNCH IN SAP SYSTEM. AFTER PUNCHING VARIFY THE STATEMENT TO CHECK FOR ERRORS BEFORE CONFIRMING. • ROH (Royal Orchid Holiday) SALES REPORT- OWN/GSA PREPARE SPS FOR Head Office in Bangkok.• INVOICE FOR CARGO FORTNIGHTLY REPORTS FOR KHI,LHE,ISB.• INVOICE FOR CONSULATE AND EMBASSY’S. ​​• ADJUSTMENT FOR CSA REPORT (CARGO SALES ADJUSTMENT)​​• ISSUE CREDIT NOTES FOR GSA/ISB ​​​​• HANDLING EXCEPTION ON SALES TAX (F.E.D) PREPARE REPORT FROM CCA KHI,LHE,ISB FOR TKTS ISSUED IN PAKISTAN. ISSUE PSA ​​​​​• GSA BANK GUARANTEE (SCANDIA, VIKING & SCANTHA CARGO) PREPARE REPORT AND SUMMARY.• PREPARE MANUAL INVOICE FOR PAKISTAN FOREIGN POST OFFICE -MAILS REMIITTANCE• PREPARE MANUAL INVOICE FOR CARGO INTELING BILLING & INTERLING BILLING• PHYSICAL FOR FIXED ASSET CHECK BY Finance Manager REQUEST• ALL OTHER ACCOUNTING ASSIGNED BY Manager Show less