Anusree Ajesh

Experience

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  Data Template

  Oct 2014 - Jan 2016

  Software Engineer

  In my role as a Java Developer, I was tasked with designing, developing, and implementing high-performance, scalable, and secure Java applications. I collaborated with cross-functional teams, which included software engineers, product managers, and UI/UX designers, to deliver solutions that met client requirements and business objectives..Key Responsibilities:• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.• Contribute to all phases of the software development lifecycle (SDLC) including requirements analysis, design, implementation, testing, deployment, and maintenance.• Write well-designed, efficient, and testable code in Java using best practices.• Ensure code quality by conducting code reviews, debugging, and troubleshooting software issues.• Collaborate with team members to define project requirements and technical solutions.• Optimize applications for maximum speed and scalability.• Implement security and data protection measures.• Stay updated on emerging technologies and industry trends to continuously improve software development processes and practices. Show less

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  LG CNS Co., Ltd.

  Jan 2016 - Aug 2016

  Quality Assurance Engineer

  • Conduct audits of software development processes, including requirements gathering, design, coding, testing, and deployment phases.• Evaluate adherence to established quality standards, regulatory requirements (e.g., ISO standards, FDA regulations), and company policies.• Review and assess software documentation, including test plans, test cases, validation protocols, and technical specifications.• Identify non-conformities, deficiencies, and areas of improvement during audits and communicate findings to relevant stakeholders.• Collaborate with software development teams to implement corrective and preventive actions based on audit findings.• Provide guidance and support to ensure effective implementation of quality management systems and continuous improvement initiatives.• Participate in internal and external audits as required, preparing audit reports and documentation in compliance with audit standards.• Stay updated on industry trends, regulatory changes, and best practices in software quality assurance and auditing. Show less

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  Dell

  Sept 2016 - Apr 2017

  Software Quality Assurance Engineer

  In my role as a Software Quality Assurance Auditor, I was responsible for assessing and auditing software development processes, procedures, and documentation to ensure they complied with regulatory requirements, industry standards, and company policies. I worked closely with cross-functional teams to identify areas for improvement and recommended corrective actions to enhance software quality and reliability.

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  Redington Gulf

  Aug 2017 - Nov 2021

  IT marketing Executive

  Collaborate closely with the digital marketing, graphic design, and product development teams to craft and deliver impactful email communications targeting diverse audiences, encompassing newsletters, product surveys, and promotional materials.• Overseas daily email operations to ensure emails are completed and deployed on time.• Daily monitoring of campaign and email performance.• Manage subscriber database to grow the email list to improve responses.• Assist the graphic design and web developer teams in creating highly responsive and effective landing pages.• Assist in writing and editing content for email distribution.• Analyse analytics and generate performance reports to add the marketing dashboard• Updating the service status of the product to customers through email and phone call across GCC countries and South Africa.• Tracked and maintained customer interactions, transactions, comments, and complaints.• Highlighted customer issues that require escalation.• Work in cross-functional teams to provide feedback and help improve customer experience.• Demonstrate a passion for service and always deliver remarkable customer experience.• Achieved customer experience by receiving excellent CSAT. Show less

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  WoA - World Of Art

  Dec 2022 - now

  HRM & Marketing Specialist

  I am responsible for the development and execution of human resources strategies that are in direct alignment with our broader marketing objectives. Drawing upon my in-depth knowledge of HR practices and principles, I have been able to effectively attract, retain, and engage high-caliber talent, all while bolstering our employer brand. This involves not only leveraging HR expertise, but also integrating a comprehensive understanding of marketing dynamics to ensure that our talent acquisition and retention efforts directly contribute to our overall marketing goals. Show less