Mohammad Mohsin Uddin

Experience

• 

  IDLC Finance Limited

  Sept 2018 - Sept 2019

  Financial Planner
• 

  BRAC University

  Jan 2019 - Dec 2019

  Undergraduate Teaching Assistant

  Assisting faculty members in academic & research related works. Moreover, have experience in administrative staffs and arranging orientation program, convocation, club sessions.

• 

  MetLife

  Jan 2020 - Apr 2020

  Communications, Corporate Affairs

  Helped organization in team building event for more than 350 employees, writing contents for internal & external audience and talking points for management, manage promotional events, campaigns and assist in media & PR activities.

• 

  BRAC Institute of Educational Development

  Jul 2020 - Sept 2020

  Learning Support Facilitator

  -- Facilitate effective sessions/tele-conversations on pedagogy and social-emotional issueswith educational professionals.-- Participate in receiving ToT and other related professional development activities andimpart the learning to the targeted professionals accordingly.

• 

  MetLife

  Nov 2020 - now

  --Identifying Regulatory Requirements and propose to align the operations as per guideline,--Investigate AML related cases & queries from Government regulatory body (i.e., ACC, IDRA, BFIU)--Facts on replying to Legal Notice), analyze customer Complaints & Regulatory body’s query & building strong relationships with the business and supporting teams.-- Resolve customer complaints, issues, questions via phone, email, mail, letter or social media-- Maintain data integrity of all records related to Policy owners Personal Information changes.-- Ensure all policy related operational activities are aligned as per Company guidelines.-- Align “Requests of changes” received from Policy Owners with the policy guideline and implement as deemed by terms and conditions of the Policy.-- Resolve system error through investigation and support on Internal Audit & Compliance issue. Show less --Identifying Regulatory Requirements and propose to align the operations as per guideline,--Investigate AML related cases & queries from Government regulatory body (i.e., ACC, IDRA, BFIU)--Facts on replying to Legal Notice), analyze customer Complaints & Regulatory body’s query & building strong relationships with the business and supporting teams.-- Resolve customer complaints, issues, questions via phone, email, mail, letter or social media-- Maintain data integrity of all records related to Policy owners Personal Information changes.-- Ensure all policy related operational activities are aligned as per Company guidelines.-- Align “Requests of changes” received from Policy Owners with the policy guideline and implement as deemed by terms and conditions of the Policy.-- Resolve system error through investigation and support on Internal Audit & Compliance issue. Show less

  • Assistant Manager

    Apr 2024 - now

  • Executive Officer

    Nov 2020 - Mar 2024