
Promit Dey
Customer Service Advisor cum Supervisor

Connect with Promit Dey to Send Message
Connect
Connect with Promit Dey to Send Message
ConnectTimeline
About me
Financial Analyst East Ujjivan Small Finance Bank
Education

Bally Santiram Vidhyalaya
2006 - 2008Higher Seconday Arts NACompleted Higher Secondary with Arts group.Subjects are - Bengali, English, History, Education, Geography, Computer Application.

Uttarpara Union High School
2004 - 2006Secondary Secondary Education NAActivities and Societies: Completed Regular Secondary Education from Uttarpara Union High School.

Acharya Girish Chandra Bose College
2008 - 2011Bachelor of Arts - BA Bengali Language and Literature NACompleted Graduation in the year 2011.
Experience

Shah Automobiles
Aug 2011 - Nov 2012Customer Service Advisor cum SupervisorJob Responsibilities - i. Check those vehicles which come to the service centre for servicing.ii. Giving Estimate to the customer for completing the job.iii. Giving advise or guide the customer to require the job for his or her vehicle.iv. Take the vehicle and give it to the technician for repairing commit the customer of returning the vehicle.v. After completing the job communicate with the customer for taking delivery.vi. Finally, deliver the vehicle to the customer and suggest them for future job and taking feedback for his / her experience. Show less

S.V Agency for Pharma
Nov 2012 - Jun 2014MIS Excutive cum Billing ExcutiveJob Responsibilities - i. Order entry of Anglo-French Industries Ltd. and Panacea Biotech.ii. Billing of Anglo-French Drugs Pvt. Ltd. on SAPiii. Billing of Panacea Biotech on SAPiv. Cheque entry in SAP (Both Company)v. Dispatch entry in SAP (Both Company)vi. Send and check emails to HO

Dr. Reddy's Foundation
Jun 2014 - Jul 2016IT CISCO Trainner cum OperationJob Responsibilities - i. The door to Door Mobilization & Promotion to register aspirant for our training program.ii. Accumulating the batch starting kit as per organization rules i.e. (I’D card issue, Attendance Register preparation, Fees Card Issue, Verify the practical material as per course needed, verify all the computers are working condition etc.iii. Giving IT Essential (Computer Hardware & Networking) training those aspirants.iv. Job searching for the aspirant.v. Taking responsibility for their placement.vi. Taking responsibility for their retention & motivate them. Show less

Janalakshmi Financial Services
Nov 2016 - Oct 2017Officer cum Community Connect ExecutiveJob Responsibilities - i. Planning and Implementation of Community Activities in JPC ensuring community participation at all levelsii. Form team of Jana Jyoti and Jana Champions and build their capacity to improve their active participation in CC activitiesiii. Mobilizing participants for the activitiesiv. Collecting feedback from participantsv. Coordinating activitiesvi. Looking after of Training Administration.vii. Report making for all training as well as activity.viii. Report preparation of training on a weekly basis as well as a monthly basis in a specific excel format.ix. Communicating with students for their daily training requirements.x. Identifying candidates from customer community for hiring requirements of Jana Groupxi. Periodical reporting in specified format and documentation including photos and videos upload. Show less

Anudip Foundation
Oct 2017 - Aug 2021• Responsible for selecting the proper candidate for our projects.• Responsible for taking new initiative in marketing activities.• Overall QC parameter check for the entire centre operation.• Weekly centre report prepare on the centre operation• Monitoring all centre activities.• Donar report prepare and different report maintenance.• Overall centre operation maintenance. • Responsible for student addition in the online system.• Conducting Training orientation and induction.• Making a session plan for the training.• Conducting training program as per session plan.• Maintaining the training quality along with daily attendance.• Sending weekly training and placement reports to the superior.• Responsible for students' placement.• Making placement reports from time to time.• Daily communication with students.
Center Head
Dec 2020 - Aug 2021Senior Trainer
Oct 2017 - Nov 2020

Ujjivan Small Finance Bank
Sept 2021 - nowFinancial Analyst
Feb 2024 - nowDeputy Manager
Feb 2023 - nowCoordinator
Sept 2021 - Jan 2023
Licenses & Certifications

Diploma in Automobile Mechanism
Dr. Reddy's FoundationMay 2011
Diploma in Desktop Publishing
Youth Computer Training Center (Uttarpara Bachaspati Sarani)Aug 2009
Certificate in Digital Marketing
Anudip FoundationJul 2018
IT Essential
CiscoFeb 2015
Recommendations

Jalal al-alwan, phd, cphq, c-da, c-dv, pct
Director, Healthcare Quality Analytics | Health Informatics Consultant | Advanced Data Scientist | V...Dhahran, Eastern, Saudi Arabia
Ca vignesh s
Chartered Accountant | IFRS | Tax Advisory | Tax Litigation | Founder of Venkataramani & Vignesh Ad...Tamil Nadu, India
Jakub saternus
CPT w SMART-JET Sp. z o.o.Czestochowa Metropolitan Area
Prarthna sonkar
Specialist Officer @Punjab National Bank || Ex-ICICian || MBA @ BHU'22Lucknow, Uttar Pradesh, India
Vineet sabharwal
Chief Officer - LNG(Steam/DFDE/STaGE/XDF) at Mitsui OSK LinesNoida, Uttar Pradesh, India
Harish sriramula
Student at Vaagdevi College of EngineeringHyderabad, Telangana, India
Kevin noel rodrigues
Project Manager PMP | IT Infrastructure | Network Services | Customer ServicePetrópolis, Rio de Janeiro, Brazil
Alexander klein, fg
Geologist at New York State Department of Environmental ConservationAlbany, New York, United States
Beth klein
Ecommerce and Data SpecialistAustin, Texas Metropolitan Area
Jennifer faris
Vice President of Development at United Manufacturers, Inc. and Faris Gourmet PopcornOshkosh, Wisconsin, United States
Bongani mndaweni
Data Engineer at FNB South AfricaCity of Johannesburg, Gauteng, South Africa
Brenda lane
Co Founder at MindCraft makerspaceDenver, Colorado, United States
Sneha sarah john
Software Engineer at AccentureBengaluru, Karnataka, India
Vladislav furmanov
Frontend Developer at Smart Software SolutionsVitsyebsk, Belarus
Syed wasif ahmad
ServiceNow professional (*certified), Integration specialist & a UI enthusiastIndia_Zhu.webp)
Hong(iris) zhu
Master of Science in FinanceHuangpu District, Shanghai, China
Ylian teran flores
Customer Service /JournalistPlainfield, Indiana, United States
Savannah o'neill
Senior Consultant at Facente ConsultingOakland, California, United States
Julie nair
Assistant Vice President - Operations - Finance and Accounting with Six Sigma Green Belt certificati...Delhi, India
Mateusz krukowski
aspiring software developerPoznań, Wielkopolskie, Poland
...