Efdal Gulcu

Experience

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  ENGLISH COLLEGE LONDON LIMITED

  Dec 2001 - Apr 2006

  English Teacher

  • Teaching English as a second language to foreign students in elementary, intermediate, upper intermediate classes • Making sure that students understand and having good progress in their level.• Preparing students for Cambridge examinations and upper levels

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  Hotel 55

  Apr 2006 - Mar 2009

  Night Manager

  • Guest interaction with a hotel, the four stages of contract• Balancing transactions, and conducting security walks.• Financial considerations: Guest accounting, the night audit, and check out and settlement of guest accounts• Manual, mechanical and computerized operations• Front desk configuration, desk layout, racks, telephone systems, folios and miscellaneous hardware• The check-out process, late charges, express check-outs, billing and collection, miscellaneous tasks at check-out and guest history procedures• Front office management, complaint handling, safety and security and the challenge of the industry• Daily rate check Show less

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  Hotel Adakule

  Mar 2009 - Jul 2009

  Front Office Manager

  • Communication with staff and guests, sales outlets, reservations, registration and the rooming of guests• Guest interaction with a hotel, the four stages of contract• Front office management, complaint handling, safety and security and the challenge of the industry• Checking front desk configuration, desk layout, racks, telephone systems, folios and miscellaneous hardware • Daily rate check and controlling daily balance

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  Imbat Hotel

  May 2011 - Oct 2011

  Front Office Manager

  • Communication with staff and guests, sales outlets, reservations, registration and the rooming of guests• Guest interaction with a hotel and assisting guest relations• Front office management, complaint handling, safety and security and the challenge of the industry• Checking front desk configuration, desk layout, racks, telephone systems, folios and miscellaneous hardware• Daily rate check and controlling daily balance• Training staff

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  Kervansaray Hotels

  Mar 2012 - Aug 2015

  Online Sales & Marketing Responsible

  • Initiate and coordinate development of action plans to penetrate new markets• Develop a business plan and sales strategy for the market that ensure attainment of company sales goals and profitability• Assist in the development and implementation of marketing plans as needed.• Provide timely feedback to senior management regarding performance• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain the maximum profit margin.• Maintain accurate records of all pricing, sales, and activity reports.• Acknowledge of reservation and extranet use Show less

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  Rixos Hotels

  Dec 2015 - Sept 2017

  Sales Manager

  I am responsible for the development and performance of all sales activities in assigned market. I provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. I establish plans and strategies to expand the agency base in the marketing area. Same time looking for new packages and deals for the hotel’s global website • Initiate and coordinate development of action plans to penetrate new markets• Develop a business plan and sales strategy for the market that ensure attainment of company sales goals and profitability• Assist in the development and implementation of marketing plans as needed.• Provide timely feedback to senior management regarding performance• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain the maximum profit margin.• Maintain accurate records of all pricing, sales, and activity reports.• Acknowledge of reservation and extranet use.• Preparing packages offer for the website.• Attending the necessary workshops, sales calls for assigned market. Show less

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  Anex Tour

  Dec 2017 - May 2018

  Contract Manager

  • Contracts (various: including formal, short form, and annual contracts)—Drafting, Evaluation, negotiation and Execution: Establish and maintain supplier relationships by serving as a single point of contact for contractual matters• Manage record keeping for all contract-related correspondence and documentation• Provide contract-related issue resolution, both internally and externally• Monitor and complete contract close-out, extension or renewal, as appropriate• Communicate contract-related information to all hoteliers• Support Product Management / Marketing to ensure company products and services are offered with appropriate, competitive terms and conditions• Work with the Risk Management Department / Finance to coordinate contractual requirements.• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation. Show less

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  World Of Sunrise Hotels

  May 2018 - Nov 2021

  Sales Manager

  I am responsible for the development and performance of all sales activities in assigned market. I provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. I establish plans and strategies to expand the agency base in the marketing area. Same time looking for new packages and deals for the hotel’s global website • Initiate and coordinate development of action plans to penetrate new markets• Develop a business plan and sales strategy for the market that ensure attainment of company sales goals and profitability• Assist in the development and implementation of marketing plans as needed.• Provide timely feedback to senior management regarding performance• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain the maximum profit margin.• Maintain accurate records of all pricing, sales, and activity reports.• Acknowledge of reservation and extranet use.• Preparing packages offer for the website.• Attending the necessary workshops, sales calls for assigned market. Show less

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  Antlara Dental Clinic

  Apr 2022 - Sept 2023

  Sales and Operation Administrator
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  ALDEN HOTEL-CAPPADOCIA

  Sept 2023 - Jan 2024

  Sales Manager
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  Kilit Hospitality Group

  Jun 2024 - Sept 2024

  Satış Müdürü