India Johnson, PMP, CF APMP

Experience

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  Silver Communications

  Apr 2008 - May 2009

  Production Coordination

  • Responsible for receiving and distributing customer information to all departments• Produced and maintained advanced schedules and calendars • First point of customer contact with email and phone inquiries • Responsible for updating and maintaining the company website• Responsible for planning daily meetings for department heads• Updated job profiles for printing jobs and customer information• Responsible for taking inventory of incoming papers and/or supplies• Set up deliveries and dispatch tickets for truck drivers Show less

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  FrontPoint Security

  Jun 2009 - Feb 2010

  Lead Qualifier

  • First point of customer contact via phone and email • Assign leads to sales representatives• Place outbound calls to potential customers• Maintain call logs • Update client accounts through Salesforce

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  PERQUE Integrative Health

  Feb 2010 - Jun 2014

  Client Services, Sales, Marketing

  • Assisted sales reps. with scheduling ,planning conferences, and client support• Created SOP for software programs (Great Plains, High Rise, Constant Contact, Authorize. NET). • Wrote and edited weekly and monthly client newsletters/ emails• Updated company website and social media • Sent out daily and weekly sales reports• Processed credit card payments and maintained client payment schedules• Prepared daily deposits• Helped organize company events and dinners• Traveled to events/ conferences as needed• Created client contracts• Edited marketing material Show less

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  InquisIT LLC

  Jun 2014 - Mar 2015

  Proposal Specialist

  • Searched government websites (FBO.org, Govwin) to identify new opportunities• Created process documentation/ guidelines for capture/proposal process• Used Zoho.com to manage ongoing projects and create opportunity profiles• Created templates for annotated outlines, RFI responses, and RFP responses• Wrote proposals for laptop deployments, VDI implementation, and contact center work• Reviewed and organized company capabilities/ past performances into searchable format

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  HCI | integrated solutions

  Mar 2015 - Oct 2015

  Proposal Pricing Lead

  • Created pricing templates for ongoing proposals. Calculated rates for Overhead, General and Administrative, and Fringe rates • Conducted salary surveys to price potential positions • Researched SCA and CB wages for non-exempt workers• Developed a price to win strategy by researching current project burn rates, previous contracts on FPDS.gov, and reviewing the company forward pricing model• Managed proposals; ensured all proposal volumes are complete, sent out data calls to subject matter experts and subcontractors, created project schedules and set team deadlines, and submitted completed proposals via email, mail shipment, or Government websites • Led kick-off meetings for large scale proposals• Prepared draft proposals and feedback sheets for Pink Team, Red Team, and Gold Team reviews• Uploaded all proposal documentation to company CRM Show less

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  Concur

  Oct 2015 - Oct 2022

  Proposal Writer

  Developing and standardizing proposal processes. Supporting account management and sales by documenting customer requests. Reviewing new opportunities and putting together the proposal outlines. Coordinating proposal schedules. Completing requirements matrices.

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  Social Impact

  Oct 2022 - Mar 2023

  Proposal Manager, Domestic Business Unit
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  ManTech

  Mar 2023 - now

  Proposal Manager, Defense Sector Proposal Operations