
Bhaskar Bhattacharya
Work Experience

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About me
Program Manager at Amazon | Ex-Udaan | Ex-Walmart | PMP-Trained Project Manager | Driving Efficiency in Program Management, Retail, E-Commerce, Supply Chain, and Logistics | Marine Engineer Turned Operations Expert
Education

Institute of Management Technology, HYDERABAD
2016 - 2018PGDM General Management(Operations and Analytics) AActivities and Societies: Member of Core Committee-Operations Club

Step By Step High School, Jaipur
2007 - 2009Engineering Science
Tolani Maritime institute
2009 - 2013Bachelor of Science - BS Marine Engineering AActivities and Societies:
Experience

Gearbulk
Jul 2013 - Feb 2015Work Experience• Inspect marine equipment and machinery to draw up work requests and job specifications. • Design and oversee testing, installation, and repair of marine apparatus and equipment. • Act as liaisons between ships' captains and shore personnel to ensure that schedules and budgets are maintained, and that ships are operated safely and efficiently. • Perform monitoring activities to ensure that ships comply with international regulations and standards for life saving equipment and pollution preventatives. • Check, test, and maintain automatic controls and alarm systems.• Supervise other engineers and crewmembers and train them for routine and emergency duties.• Procure materials needed to repair marine equipment and machinery. Show less

Larsen & Toubro
Mar 2017 - Jun 2017Summer InternshipResponsibility Made project on “Inventory Management at Construction Sites” Demand forecasting of various construction materials using Simple Linear Regression Minimization of Forecasted Error using solver tool of excel Focused on company’s EOQ (Economic Order Quantity) Observed ROP (Reorder Points)Accomplishments Recommended that cost reduction can be done on cement, sand, fly ash and 20 mm stone chips (by 1%,1%,3% and 1% respectively) by implementing EOQ model Calculated ROP for the construction materials. Achieved to complete the project before deadline. Show less

Walmart
May 2018 - Nov 2020ManagerKey ResponsibilitiesOperations and Merchandising: Managed demand planning, sales, logistics, and inventory to align with business goals.Sales and Operations Planning (S&OP): Aligned forecasts with objectives, monitored performance, and implemented corrective measures.Logistics Optimization: Improved delivery timelines, reduced costs, and enhanced customer service through innovative strategies.Retail Operations Leadership: Streamlined e-commerce order fulfillment and SOP compliance to drive profitability and reduce shrinkage.Stakeholder Collaboration: Partnered with teams to drive operational efficiency and exceed performance goals.Major Projects and SuccessesOn-Time in Full (OTIF) Performance:Improved OTIF score to 95%, outperforming other Walmart stores in India and ensuring timely deliveries.3PL Cost Reduction:Saved INR 8 Lakhs annually by implementing the Trip Wise Model for logistics optimization.Cash on Delivery (COD) Implementation:Launched COD services, generating INR 45 Lakhs in revenue within six months and increasing customer accessibility.Key Account Growth:Achieved 60% YoY growth in key accounts by optimizing supply chain operations and maintaining inventory efficiency.E-Commerce Fulfillment Optimization:Enhanced order fulfillment processes, boosting profitability and reducing shrinkage during peak operations.AchievementsDrove logistics efficiency, achieving significant cost savings and operational improvements.Recognized for setting benchmarks in OTIF performance and scaling COD services to unlock new revenue streams.Demonstrated expertise in inventory control, supply chain optimization, and cross-functional collaboration. Show less

Udaan.com
Dec 2020 - Sept 2021Process Excellence Analyst - OperationsKey ResponsibilitiesProcess Excellence: Improved workflows across 8 warehouses and 13 hubs, ensuring operational consistency and compliance with standardized playbooks.Strategic Planning: Developed annual and quarterly operational plans to optimize resource allocation, including space, workforce, and logistics.Supply Chain Optimization: Enhanced warehouse and hub efficiency for Food & FMCG verticals, boosting Delivered in Full-On-Time (DIFOT) performance.First Mile Optimization: Led the deployment of the First Mile (FM App), transitioning to paperless workflows and reducing shipment loading times.Collaboration: Acted as a cross-functional liaison between Operations, Business Development, Technology, and Finance teams to resolve operational gaps.Change Management: Trained teams on process improvements and implemented change management strategies across multiple hubs.Major Projects and Successes1. First Mile (FM App) ImplementationAchieved 90% adoption rate and reduced shipment loading time by 15 minutes through paperless workflow introduction and user training.2. Space and Resource OptimizationEnhanced warehouse space utilization and inventory control measures, improving efficiency and ensuring timely order fulfillment.3. City Network ExpansionDesigned and executed operational plans to scale business networks, enabling seamless expansion across cities.4. Process StandardizationImplemented standardized operational playbooks, increasing compliance and reducing process variability.5. Change Management and TrainingSuccessfully trained teams on new workflows, fostering engagement and improving overall operational efficiency.AchievementsImproved supply chain efficiency across warehouses and hubs.Streamlined shipment workflows, saving time and improving accuracy.Enabled smooth business expansion and operational consistency through strategic network planning.Recognized for fostering cross-functional collaboration and driving data-driven decisions. Show less

Amazon
Sept 2021 - nowProgram Manager at AmazonKey Responsibilities:Managed cross-functional programs within Workplace Health and Safety (WHS), driving compliance and operational excellence.Analyzed safety data to identify trends, develop AI-driven insights, and recommend targeted interventions.Collaborated with global stakeholders, ensuring alignment on program goals and successful project execution.Developed dashboards in QuickSight to visualize performance metrics and enable data-driven decision-making.Major Projects and Successes:Project Pulse:Designed a centralized project tracking system that onboarded 45 global projects.Integrated 30 AI/LLM models to automate workflows, reduce manual interventions, and enhance scalability.BOX 296 Implementation:Analyzed 895 injury cases, identifying bottom-performing sites and rolling out corrective measures.Streamlined operations by removing inefficient processes, improving safety metrics.ISO 9001:2015 Certification:Developed an internal audit checklist and led compliance initiatives, earning high praise during external audits.Drove sustainability efforts, including CO2 emission reduction strategies.Grey Cotterman Ladder Analysis:Conducted a study on a 175% rise in injuries, securing funding for replacements and improving site safety.Concussion Injury Analysis:Standardized hybrid loading processes to mitigate concussion-related risks.Achievements:Earned recognition for innovative solutions like Project Pulse and impactful safety initiatives.Improved operational efficiency, reduced injuries, and optimized workflows across global projects. Show less
Licenses & Certifications

IS/ISO 9001:2015 Quality Management Systems (QMS) Internal Auditor Training
TUV India Pvt. Ltd.May 2023
PMI-PMP Study Facilitaion Program
Vinsys Information Technology & Consultancy
LEAN SIX SIGMA
KPMG India
• Walmart Certified Leading others Program
Walmart
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