Jacquelynn Derrig

Experience

• 

  55th District Court

  Jan 2014 - May 2016

  • Implemented and maintained a system to create more efficiency and compliance with court order fees, fines and costs. •Supervised sobriety court treatment participants during their terms stipulated in the order of probation. Monitored participation in court order services and treatment. •Assisted in administrative, probationary, and clerical aspects of the courthouse•Initiated criminal cases by processing felony and misdemeanor complaints and reviewed files from previous records•Processed civil garnishments and legal correspondence for small claims, general civil filings and landlord tenant filings

  • Compliance Officer

    May 2014 - May 2016

  • Specialty Court Probation Officer and Pre-Trial Services Agent

    Aug 2015 - Oct 2015

  • Intern

    Jan 2014 - Apr 2014
• 

  State of Michigan

  Jun 2016 - Mar 2019

  Children's Protective Services - Human Trafficking Specialist

  •Developed the first, youth human trafficking treatment court in the State of Michigan, with the 30th Circuit Court. This required a multi-disciplinary effort with significant process changes, and organizational change management. •Investigated all human trafficking cases for Ingham County and other investigations as assigned.•Keynote speaker at the Michigan Human Trafficking Commission Conference 2018.•Keynote speaker at the Michigan Department of Health and Human Services Child Welfare Safety Conference 2018.•Keynote speaker at the Collaborating to Combat Human Trafficking 2019. Show less

• 

  Michigan Supreme Court

  Mar 2019 - Jan 2025

  • Developed standardized, comprehensive, and repeatable project plans for the implementation of eFiling and document imaging solutions for courts statewide. • Supervises staff on implementation/project teams, including training, approving work products, assigning tasks and work, providing subject matter expertise, main point of escalation for a project, and helping develop staff professionally. • Maintains a positive workplace to promote professional growth, collaboration, improvement-mindset, problem solving, and adaptability to change.• Maintains an agile operational sprint cycle to track team tasks and assignments within project goals and initiatives.• Maintains process of continuous improvements using agile methodologies; backed by metrics and data analysis, allowing for meaningful changes to project steps and processes, training materials, and/or collaboration points/handoffs with other teams. •Maintains risk/issue management strategy for projects and electronic document implementations. •Leads data migration projects from on-premise AS400 to hosted cloud solutions. •Translates technical concepts into digestible information to ensuring an understandable implementation process for stakeholders and an understanding of technical impacts to the business.•Created standards to support integration models with case management systems (CMS), establishing uniformity, reliability in support and training, and ensuring data integrity for support. • Contribute to the collective intelligence of the organization by training staff in applications, system integrations, and organizational change management, while bringing efficiencies to internal processes using data driven decision-making and agile continuous process improvement.• Active participation in Change Advisory Board (CAB) and Joint Application Design (JAD) meetings as part of the release and change management process, as well as ensuring alignment of business requirements and proposed solution designs. Show less •Wrote business requirements to develop features and functionality for eFiling and document imaging solutions.•Presented proposed solution designs to prominent stakeholders such as Michigan Department of Health and Human Services, Michigan State Police, and Michigan Legal Help to gain feedback about the solution as designed. •Wrote user acceptance testing (UAT) scripts/stories to ensure proper quality assurance and alignment with business requirements.•Provided customer support during the implementation phase of MiFILE model courts; encompassing troubleshooting challenges, refining business processes, correcting bugs/defects, and/or addressing organization change management.•Created training materials tailored for both the broader filing community and individual court staff, playing a vital role in simplifying adoption, enhancing efficiency, and maximizing the benefits of MiFILE in the State of Michigan.•Developed statewide communication plans and strategies that efficiently disseminated critical information regarding eFiling to courts. This strategy bolstered program understanding and promoted adoption. Show less

  • Implementation Project Manager

    Mar 2021 - Jan 2025

  • Business Analyst

    Mar 2019 - Mar 2021