Jenisha Smith

Jenisha Smith

Intake Specialist

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location of Jenisha SmithNew York, New York, United States

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  • Timeline

  • About me

    Community Engagement Specialist | Certified ScrumMaster®

  • Education

    • Liberty University

      -
      Religion/Religious Studies
    • CUNY York College

      -
      Bachelors of Arts African-American/Black Studies
  • Experience

    • Settlement Housing Fund

      Feb 2013 - Aug 2013
      Intake Specialist

      • Oversaw the application process through tracking applications, conducting initial intake interviews and verifying student eligibility; • Managed and maintain student files;• Managed and monitor daily student’s attendance ;• Entered information on intakes, students, attendance, activities, scores, and outcomes into spreadsheets;• Interfaced with Bookkeeper/Data Entry for record maintenance;• Assisted with related administrative work – correspondence, phone, copying and scanning. Show less

    • Goodwill Industries of Greater New York and Northern New Jersey

      Aug 2013 - Mar 2015
      Case Manger

      • Develops goals and individual employment plans, consistent with the client’s interests, previous work histories, and education; completes Employability plans.• Conducts job readiness workshops with participants.• Conducts job readiness workshops for participants and utilizes motivational skills and capabilities that improve life management and employability; introduces program rules, policies, regulations, time limits, assessment process, program flow and retention• Conducts mock interviews, presenting self to employers, marketing skills, how to process labor market information, and pursuing positions to obtain employment.• Assists participants in career preparation by identifying career and vocational choices to build a realistic employability plan to achieve objectives.• Engages clients with career assessment tools, such as Career Scope, Job Training and Job Search workshops. Show less

    • EDSI

      Mar 2017 - Oct 2018
      Intake Specialist

      • Manages client check-in• Reviews NYCWAY for change in status upon request• Notifies all staff of appointments• Collects and distribute faxes• Conducts daily outreach and enter FTRs in DTS• Adds case notes to NYCWAY • Reviews voicemail and distribute messages • Maintain organized filing system for sign in sheets

    • EDSI

      Dec 2018 - Feb 2024

      Develop rapport and connect community job seekers to opportunities through presence on-site as well as through virtual engagement by phone/text/video meetings.Assess each individual’s needs to determine if basic services or WIOA intensive services are most appropriate.Maintain an organized database of all customers; keep detailed documentation of all contactsImplement and facilitate educational workshops and create and maintain an environment that promotes opportunities for quality interaction and learningEstablishing clear expectations and encouraging client accountabilityImplement project management skills, tools, and methods Show less • Develops goals and individual employment plans, consistent with the client’s interests, previous work histories, and education; completes Employability plans.• Conducts job readiness workshops with participants.• Conducts job readiness workshops for participants and utilizes motivational skills and capabilities that improve life management and employability; introduces program rules, policies, regulations, time limits, assessment process, program flow and retention• Conducts mock interviews, presenting self to employers, marketing skills, how to process labor market information, and pursuing positions to obtain employment.• Assists participants in career preparation by identifying career and vocational choices to build a realistic employability plan to achieve objectives.• Engages clients with career assessment tools, such as Career Scope, Job Training and Job Search workshops. Show less

      • Community Workforce Connector

        Jul 2021 - Feb 2024
      • Career Navigator

        Dec 2018 - Jul 2021
    • Center for Justice Innovation

      Mar 2024 - Aug 2024
      Community Engagement Specialist

      •Develop, implement, and oversee outreach and engagement strategies to solicit and strengthen community engagement•Collaborate with community stakeholders to identify and develop programs and services that are responsive to and reflective of the needs and interests of community members•Organize and execute community engagement projects and events•Support day-to-day operations of programs, including data-entry, planning, scheduling, relationships with courts and community partners, project implementation, and program support;•Communicate with service providers to facilitate, follow-up and assist participants with service referrals Show less

  • Licenses & Certifications