Katie Gray

Experience

• 

  Shelter UK

  Oct 2009 - Oct 2010

  Volunteer

  - Merchandising of products -Processing of donated goods -Interaction with costumers and the public - Learning more about Shelter as a charity and how they operate nationally

• 

  Northumbria University

  Jan 2012 - Aug 2014

  Student Representative

  - Representative of the university at events across the North East of England -Providing advice and guidance for university and college applicants -Working alongside student recruitment on and off campus events - Contribute to decision making across the university, more specifically in the school of Engineering and Environment-Presenting power points and activities to guests and other students - Business communication, emails, meetings, data entry and administrative tasks - Calling perspective students about up coming events at the university Show less

• 

  Raquette Lake Camps

  Jun 2012 - Aug 2013

  Sailing Instructor and Bunk Counselor

  - Building a rapport with a diverse, multicultural workforce-Adapting to new cultures and approaches to teaching and working -Responsible for the health and safety of children on and off the water -Working long hours teaching six lessons a day along with bunk duties during the evening and at night

• 

  Fettes College

  Mar 2014 - Apr 2014

  Telecampaign fundraiser

  - Calling alumni of the school globally, building relationships and exploring their interests and motivations -Part of a 12 person team who raised approximately £85,000 in donations over a two and a half week period -Strong negotiation skills were essential when inviting them to make a donation-Taking personal details and bank details over the phone and logging them securely -Aims were to build a rapport with alumni and to inform them of upcoming events and projects at the school

• 

  Twenty-Seven

  Jul 2014 - Dec 2014

  Assistant

  - Selected to assist and run the checking, packaging and dispatching of products-Training and coordinating new staff into a variety of roles -Assisting in a diverse range of office based tasks such as attending meetings, presenting new ideas along with office organisation-personalizing bespoke products by hand -Learning about how the business operates on a daily basis and building commercial awareness of online retailing -Developing and engaging in the importance and advances of e commerce globally -Selling and the promotion of products at outside events -Assistant on business trips Show less

• 

  Strutt & Parker

  Jan 2015 - Mar 2015

  Intern

  - Assisting in the HR department - Applying skills that I have learnt from Quest into the work place - Responsible for drafting letters- Creating tables to be published on the website- Developing a deeper understanding about the role of HR at Strutt and Parker and the responsibilities and duties of the HR team

• 

  St George PLC

  Mar 2015 - Jan 2018

  - First point of contact for customers post exchange of their property - Responsible for customer updates and communications throughout the build process - Resolving issues post completion - Coordinating specification changes between customers, the technical and commercial teams - Developing management and board reports - Customer enquiries and complaint handling - Building successful and honest relationships with customers - Undertaking home quality inspections at all stages of the build process - Responsible for the training and development of the new coordinator along with the delegation of tasks Show less

  • Assistant Customer Relations Manager

    May 2016 - Jan 2018

  • Customer Relations Co-Ordinator at St George West London

    Mar 2015 - Dec 2017
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  PrintUK.com

  Jan 2018 - now

  High Quality Printinghttps://printuk.com/

  • Chief Financial Officer

    Dec 2018 - now

  • Operations Executive

    Jan 2018 - now

  • Operations Executive

    Jan 2018 - now