Praveen Shanthakumar

Experience

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  York University

  Sept 2018 - Apr 2019

  Gain knowledge of current events at York University and effectively inquire alumnus and investors to make donations for student relief effortsCold-called 100+ York University alumnus daily to achieve call and funding targets Analyzed business developments and monitored market trendsDirected a successful search engine marketing campaign that utilized solid linking, technical and keyword research tacticsCoordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materialsDefined and tracked campaign effectiveness and adjusted strategies accordingly

  • Annual Fund Representative

    Nov 2018 - Apr 2019

  • Marketing Coordinator

    Sept 2018 - Apr 2019
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  Enterprise

  Jul 2019 - Dec 2019

  Customer Service Representative

  Develop rapport with customers while handling all questions and inquiries regarding vehicle bookingsEfficiently conducted vehicle inspections while adhering to Enterprise Holdings’ protocols Facilitated transactions through POS systems by inputting client and billing details billing

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  PARKVIEW BMW

  Sept 2019 - Apr 2020

  Business Development Coordinator

  Establish and maintain effective relationships with clients via email, phone, and in-person while arranging consultations for clientsAssist with the preparation of presentations and pitches for prospective clientsCreate and distribute agendas, proposals, cost estimates, and briefing documents for internal and external meetings

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  Sporting Life

  Sept 2020 - Dec 2020

  Retail Sales Associate and Customer Service

  Regularly met all established sales goals and frequently exceeded monthly sales goals by 10-20 percentGreeted customers at the door, assisted with purchases, and provided insight on relevant product offerings Identified customer needs and upsold to higher value products as often as possible Maintained a regular customer base and actively worked to develop lucrative new customer relationships Show less

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  WEINS Auto Group

  Mar 2021 - now

  Customer Experience Representative

  Consistently exceeded monthly quota and KPIs set by management in order to achieve quarterly targetsConnecting and engaging leads through phone and email in order to conduct discovery calls and schedule in-house consultations for Assistant Sales ManagersCollaborate with Assistant Sales Managers to create outreach strategies and escalate deal cyclesEffectively utilized software to streamline sales process (Dealermine, One Eighty, Motocommerce, PBS, Microsoft Office)