Khalid Al-Arouri

Experience

• 

  Dodge

  Feb 2012 - May 2012

  Technician

  Work on the quick service department as a technician, my job role was to make simple services such as change Oil and filter, change brake pad, change spark plugs and Check with the scan tool when there is a check engine sign on the dashboard.

• 

  Bosch

  Nov 2012 - Apr 2013

  Sales engineer

  Worked at the Technical department that Specialist with the car service tools such as the KTS, ACS and BAT devices, our main job role was to sell the devices, explain and train the customer how to use, keep the devices updated with the last recommended update by the company and repair any damaged device.

• 

  Alissa Automotive Co. Ltd.

  Apr 2013 - May 2015

  > Provide the best service to the customer once receive the car until deliver .> Create Job-Card .> Calculate labor wages, add material , add sublet and part .> Manage Store ( Making purchase orders and refill the missing parts)> Printing invoice for each category in its specific method and requirement . Start in Jeddah branch at the body shop department for three month and then moved to the express service department, my job role was to Welcome the customer and understand all his need and request, explain the needed service and the costs and get his approve and follow up with the workshop and the customer to keep him always updated, print the invoices and sometimes help the control department finalizing the job cards.

  • Workshop supervisor

    Jan 2014 - May 2015

  • Service Adviser

    Apr 2013 - Dec 2013
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  Almajdouie Motors

  Jan 2016 - now

  - Direct contact with the Aftersales Director implementing Data and Knowledge Management techniques including Extracting, analyzing data using MS Excel, performing queries, and creating custom reports.- ERP End-user support in daily tasks, collected and follow-up requirements, report system failures, investigated, analyzed the root causes of data inconsistency, resolve end-user errors, Produced up-to-date reports using MS Excel.- Responsible for developing financial reports within the department across major variances, forecasting, trending, and results from the analysis.- Managing and coordination of new projects Show less

  • Business Analysis Manager

    Sept 2022 - now

  • Business Analyst and operation support

    Mar 2017 - Sept 2022

  • Training Instructor

    Jan 2016 - Aug 2022