Anish Tagore

Experience

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  Alpha Engineering & Technology, Khartoum, SUDAN

  Feb 2005 - Apr 2006

  Technical Support Engineer

  PARTICIPATED PROJECTS IN SUDAN:• UNWFP-United Nations World Food Program office, Khartoum((CC TV, Security Systems, IT Systems Setup).• HELOGS-United Nations Helicopter Division (IT Systems Setup, Security Systems).• Central bank of Sudan, Khartoum branch( CC TV & Security Systems).• Hotel Hilton, Khartoum, Sudan(Security Systems & Structured Cabling).• National Electricity Corporation, power station, El-Jaily , Sudan(Access Controls & CCTV).• Khartoum Land Terminal, Khartoum, Sudan(Access Controls, CCTV & IT Systems Setup). Show less

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  ZENZ Info Systems (PCS technologies), Kerala, India

  May 2006 - Sept 2008

  IT Support Engineer - Corporate Support

  •Implementing and configuring the corporate LAN environment.•E-Mail Client Configuration & Support.•Evaluation, testing, and implementation / integration of new technologies.•User support, telephone and onsite.•Interaction with vendors and service providers.•Troubleshooting local LAN problems and WAN connectivity problems in Co-ordination with network support team•Managing and monitoring network and systems infrastructure•Handle the tasks of supporting, troubleshooting, testing and monitoring software and hardware related issues Show less

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  Al-Futtaim

  Oct 2008 - now

  Provide efficient technical support for hardware and software within all Al-Futtaim Group companies in Qatar (DOMASCO, Al-Futtaim Engineering & Technology, Hamad & Mohammed Al-Futtaim ,HR-SSU, Honda Car & Motorcycle Showrooms, Honda Service Centers, FAMCO , Volvo Trucks, Volvo Showroom & Volvo Service Centers, Proton & Commercial Vehicles Showroom, DOMASCO Watches ,DOMASCO Electronics, MARKS & SPENCER-Landmark & Villaggio Stores, toys R us & Ladybird Stores, AVR - Al-Futtaim Vehicle Rentals, Al-Futtaim Engineering Site Offices, FAMCO , IKEA & Doha Festival City).•Leads and participates in the installation, configuration, troubleshooting and maintenance of the computing or communications installed client environment; •Assists in the development and implementation of system administration policies, procedures, guidelines and standards; •Assists in defining appropriate service level objectives (SLOs) for the computing and/or communications centre; •Participates in forecasting computing/communications growth and provides pro-active capacity management; •Assists in maintaining an up-to-date client software environment through periodic patch installations; •Assists in maintaining a virus free client environment through active deployment of virus cleansing programs/applications; •Leads continuous improvement efforts in the computing and communications center environment. •Functions as the project leader on small to medium projects; Show less

  • Sr.Customer Support Engineer

    Sept 2016 - now

  • IT Support Engineer

    Oct 2008 - Sept 2016