Michele Patterson

Experience

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  OUR COMMUNITY CREDIT UNION

  Jan 1992 - Aug 1993

  Loan Auditor
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  Safeguard Business Systems

  Sept 1993 - Dec 1994

  Office Manager
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  Mason County PUD No. 3

  Dec 1994 - now

  Member of senior management team responsible to lead power resource business aspects.This includes managing existing resources from BPA, the Packwood Hydro Project, the Nine Canyon Wind Project, the White Creek Wind Project, a solar project located at our facility, and our own natural gas fired reciprocating engines; researching and planning for potential resource changes to enhance diversification and value of resources; rate analysis and design; actively participating in BPA rate cases and hearings to advocate process improvement, elimination of waste and overall lowering costs in order to achieve low rates and assist BPA in staying competitive; influencing positive regulatory changes for public power; negotiating and managing power supply related contracts; being knowledgeable in matters related to energy savings, renewable energy, demand side management, load management, cost of service analysis, conservation potential assessments, risk management, and strategic planning; developing power supply policies; ensuring compliance with federal and state regulations to include Washington's Energy Independence Act and the Clean Energy Transformation Act; actively participating in legislative rulemaking processes with Department of Commerce to influence change for public power and the district’s best interests; preparing power revenue and power supply cost forecasts for the annual budget and for long term planning; overseeing power supply management needs for customers seeking additional load; representing the district on matters as assigned by the manager.I am currently involved with Public Power Council, Northwest Requirements Utilities to include Northwest Energy Management Services, Washington Public Utility District Association, and Western Power Agency’s Group. Show less Member of senior management team responsible to provide short and long range plans in order to effectively maintain and operate district facilities and equipment.This includes developing plans for best allocation and utilization of space and resources of the building and grounds owned and operated by the district; managing staff responsible for construction, maintenance, repair, and cleaning of district facilities; contract management for maintenance services provided; developing and implementing facility emergency plans; ensuring compliance with applicable codes, regulations, standards and district policy and procedures; developing facilities related policies and procedures; overseeing all security related activities; coordinating procurement of equipment, supplies and materials; and encompassing environmental management and green work practices. Show less Member of senior management team responsible to oversee the customer service department.This includes providing direction and supervision to employees who perform the functions relating to accounts receivable, billing, meter reading, data entry, direct customer contact, credit and collections, connects and disconnects, switchboard, and other customer service related activities; ensuring all functions are delivered timely, friendly and in a professional manner; actively participating in labor management negotiations, developing customer service department related policies and procedures; ensuring compliance with federal, state, and local statutes; ensuring all customer billings and computer data are accurate; evaluating and streamline customer services workflows to ensure efficiencies.At this time, I was also tasked with being an after-hours on call supervisor, dispatching line and service crews from home to outages on a rotating basis. Show less

  • Power Manager

    Jan 2016 - now

  • Facilities Manager

    Nov 2011 - Dec 2015

  • Customer Service Manager

    Mar 2008 - Nov 2011

  • Various positions in Finance, E&O, Customer Service, and the HR departments

    Dec 1994 - Feb 2008
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  Pioneer School District

  Jan 2006 - Jan 2007

  Interim Board of Director

  This was a rewarding endeavor that provided me with a tremendous opportunity to spur positive changes at my local school district.I did not seek an additional term as I ended up moving out of the district.

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  Habitat for Humanity of Mason County

  May 2022 - May 2023

  Member Board of Directors

  Proud board member of our local Habitat for Humanity. Our vision is to bring people together to build homes, communities, and hope.