Amardeep Singh

Experience

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  IEnergizer

  Mar 2005 - Mar 2006

  Sr. CSE
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  EXL

  May 2006 - Mar 2009

  Delivery Support Analyst

  • Responsible for migrating new work threads to offshore & stabilizing them.• Responsible for initiating projects on process improvement. • Coordinating between offshore operations & onshore client.

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  SDG Software Technologies

  Apr 2009 - Nov 2010

  SQA - Lead

  - Six Sigma Projects and trainings- Remote Consulting Projects- Process & Policy Documentation- CMMi- ISO 9001:2008 internal audit, Certification Audit and Management Review Meetings- Compliance and Security audit for internal processes- Process health check (Gap Analysis)- ISO 27001- Risk & Incident management- Internal Quality Auditor (IQA) Training- Conducting PMO Audits

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  Sitel Group

  Nov 2010 - Jan 2013

  Process Improvement Program Manager

  - Six Sigma Trainings (Yellow Belt & Green Belt)- Project Mentoring (Yellow Belt & Green Belt)- Six Sigma Black Belt Projects for Domestic & International Customers- Lean Initiatives- Streamlining Support Functions at the Site- Process Improvement for Operational Processes in various Level of Business- Increase and Sustain the NPS- Site's Quality Management RepresentativeProjects Undertaken :- Multiple SS BB Projects in Logistics to streamline the function (including Operations, Vendors & Metrics) at various Locations to reduce SGNA (Location: Hyderabad, Mumbai & Chennai)- A SS BB Project for one of the Fortune 500 customers to increase the Customer Satisfaction Show less

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  HSBC

  Feb 2013 - Apr 2018

  - Trusted advisor to Center Head for process Improvement / Cost Saves related matters- Managing a team of Consultants \ Sr. Consultants- Managing LSS Trainings & Certifications for the GSC- Capacity Optimization - Operational Performance Improvement- Risk Based Project Management- Production Management through data analysis- Identification of major areas of process re-engineering opportunity- Working with various stakeholders to convert opportunities into sustainable saves- Project Mentoring (Yellow Belt, Green Belt & Lean)- Lean & Six Sigma Yellow Belt Training- Process Mapping- Process Automation- Lean Initiatives

  • AVP | Site Lead - Re-engineering & Production Management (RePM)

    Nov 2015 - Apr 2018

  • Process Re-engineering Consultant

    Feb 2013 - Oct 2015
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  Sports Surfacing Pro

  May 2018 - now

  Founder

  - As founder responsible for end to end overall management of the organisation- Tactical & Strategic Decision Making- Scope & Location Expansion Planning- Innovation- Branding and Marketing- Vendor On boarding

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  Freelance

  Jun 2018 - now

  Process Improvement Consultant

  - Process Related Training Sessions e.g. Lean, Six Sigma etc- Process Reviews and Gap Analysis to help businesses reduce process waste

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  Animugh Sports Private Limited

  Apr 2019 - now

  Co-Founder

  - Enabling Design and Execution of various Sports Facilities for clients from various sectors- Conceptualized Design and Manufacturing of sports floorings product ranges under Make in India Scheme- Promoting Indian Made Sports Flooring Products within & outside Indian Borders

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  Rotary International

  Jul 2023 - now

  Club Secretary